topic Re: error; wrong print head please install correct. in Desktop Inkjet Printers

error; wrong print head please install correct.

lanakeren — Sat, 05 Oct 2013 20:13:37 GMT

Keep getting Error Wrong printhead installed. Never happened befor on my MP830 Tried to reset. and wtillerror message wont clear out. Help

Re: error; wrong print head please install correct.

Ramona — Thu, 10 Oct 2013 03:14:18 GMT

Hi lanakeren,

Since resetting the printer did not resolve the error, please remove and reseat the ink tanks and print head in the printer. If you still receive the error, the printer will require servicing. Please click on the Contact Us link below to obtain servicing options.

This didn't answer your question or issue? Find more help at Contact Us.

Re: error; wrong print head please install correct.

fixitman222 — Wed, 19 Sep 2018 16:58:58 GMT

I had this problem. tried removing ink cartridges and reinstalling that did not work. If you let the ink platform come to the remove position and pull the plug on the printer ,you can move the platform to a center position .remove all cartridges and pull the colored indicator towards yoy the print head will be free to come out . i cleaned off the contacts on the back of the print head and reinstalled the print head that worked.