topic Re: MX892 printing blank pages in Desktop Inkjet Printers

MX892 printing blank pages

salachic — Sat, 07 Sep 2013 15:01:58 GMT

My printer has been working just fine. However, just today one of the cartridges was low, so I replaced it. Now when I try to print it just spits out blank pages. I ran the test to check for clogged nozzles, but the all blocks print beautifully. What do I try next?

Re: MX892 printing blank pages

MarkII — Sun, 15 Sep 2013 20:05:07 GMT

Hi salachic,

How does your nozzle check appear compared to the sample below?

If the nozzle check is missing either the grid at the top or any of the bands of color, then the nozzles may be clogged. Run a few deep cleanings and then try the nozzle check again.

To perform a Deep Cleaning: Press the MENU button. Select Setup > Maintenance > Deep Cleaning. Then follow the on screen prompts.

If the issue isn't resolved after a few deep cleanings, feel free to Contact Us!

Re: MX892 printing blank pages

cschwartz — Mon, 04 Nov 2013 14:22:30 GMT

My Canon MX892 just starting 'printing' out blank pages. It was printing fine a couple of days ago and now just seems to be printing, but there is not a trace of ink on the pages. I've run DEEP CLEAN twice and there is still not even a dot. All the cartridges are full.

This happened on a previous Canon printer I had which is why I bought this one (it was the previous model of this). Is this some sort of software problem?

Please help! If I can't resolve this, I'll have to start using another brand since this seems like an inherent problem with Canon.

Re: MX892 printing blank pages

Mpell — Tue, 05 Nov 2013 01:01:02 GMT

What type of ink are you using?

Re: MX892 printing blank pages

mbell0426 — Mon, 02 Dec 2013 00:21:05 GMT

I have the very same problem. I have ran both the clean and deep clean but I still have blank pages. When I do a nozzle check I also get a blank page. It's not printing anything AT ALL.

I recently replaced all but 1 cartridge with Canon brand ink and I have made sure that all film etc. was removed and the cartridges were fully clicked into place.

I haven't had this printer very long and I haven't moved it or done anything else that may disturb it. It just stopped printing.

Re: MX892 printing blank pages

Julius — Fri, 13 Dec 2013 22:56:29 GMT

Hello mbell0426!

If the nozzle check does not appear after running through a cleaning and a deep cleaning, you have done the recommended troubleshooting for this issue. Please contact our support group using the link below for additional assistance. Thanks!

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: MX892 printing blank pages

docg — Fri, 17 Jan 2014 05:24:54 GMT

Mine is now printing blank pages all of a sudden in the middle of a print job.

Were there solutions given?

Re: MX892 printing blank pages

sanandan — Sun, 19 Jan 2014 21:34:24 GMT

I have the same problem. All of sudden blank pages, mycartridges are new and is only a month old and ink levels are high. I don't find any proper trouble shooting solution. I thought I got a good printer seems like proving wrong, If the issue cannot be fixed I have to buy another printer, this is very bad. Should I even bother looking at another canon printer???

Re: MX892 printing blank pages

Julius — Wed, 05 Feb 2014 16:54:08 GMT

Hi docg and sanandan,

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: MX892 printing blank pages

srainier — Mon, 17 Feb 2014 05:40:58 GMT

I started seeing this problem since yesterday. One day it was printing fine and the next day it stops. And I have always used only original Canon ink, so that shouldn't be the reason for my printer malfunctioning.

Conveniently this happened right after my warranty expired!! And I brought this printer after my previous Canon printer malfunctioned after the warranty period expired (To be fair, the previous one lasted a little longer than this one after the warrany expiry!)

Really hoping this doesn't turn out to be a case of .. Fool me once shame on you. Fool me twice, shame on me.

Re: MX892 printing blank pages

Bigd0pe — Tue, 04 Mar 2014 00:13:41 GMT

Very same problem as described...I was copying and then it just started printing blank pages...the Magneta Ink had an X and I replaced it....still blank pages....I did the cleaning, the deep cleaning, head alignment, etc.....still blank pages...I then replaced ALL ink cartidges (including the Magneta one I just put in) {expensive as I was not low} ...still blank pages ...why don't you Canon just answer this question from me and the others??? I go to your link and there is no help... I suppose this comment just goes into ether and will not be replied to by Canon...

Re: MX892 printing blank pages

deals4print — Tue, 04 Mar 2014 06:43:56 GMT

Thanks for sharing it.

Re: MX892 printing blank pages

Ramona — Sat, 15 Mar 2014 23:51:28 GMT

Hi srainier,

You can try removing and reseating the ink tanks and print head in the unit, then performing at least one cleaning and two deep cleanings on the unit to try and get the printer to print. If the inks still do not print, the printer will require servicing. Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.

Re: MX892 printing blank pages

rnbwpnt — Wed, 07 May 2014 15:25:33 GMT

my test page is perfectly fine. it isn't clogged nozzles.

so what gives?

Re: MX892 printing blank pages

als2014 — Tue, 13 May 2014 16:09:56 GMT

I had the exact same problem: printing fine and then all of a sudden blank pages. First I restarted the computer and printer, and that didn't help. Afterward, I did all the recommended things: took out cartridges and made sure all the orange plastic was removed, did a cleaning, did a deep cleaning, did an allignment. After all this, I still was having the same problem. However, I then turned off the printer and computer for a second time, rebooted the computer and the printer and everything returned to normal. My printer is now printing like it was before the blank pages incident. I am sure most people have tried doing the rebooting thing, but for some reason it solved my problem, so I thought I would mention it anyway!

Re: MX892 printing blank pages

Tom315 — Fri, 11 Jul 2014 22:29:07 GMT

I had my first Canon printer die a few days after the warranty expired, and bought a new similar mx892 for a replacement. This one also had the blank paper printing issue but since I bought a one year extended warranty, I got a refund from the extended warranty company. Bought a different brand printer since the issue seems to be a common one.

Re: MX892 printing blank pages

SAYNOTOCANON — Sat, 12 Jul 2014 01:03:03 GMT

Will PM you to expain what is happening and how social media can help

Re: MX892 printing blank pages

kymberm — Wed, 03 Sep 2014 16:22:39 GMT

Can you tell me too? I have 3 MX892 printers, and I've had to replace the printer head on one (less than 2 years old) and today the 2nd one (about a year old) started printing blank pages - I've done 3 deep cleanings to no avail. I've reset the inks, pulled the head out and wiped it off, but I'm getting NOTHING on any printout. Printer and computer doesn't see any errors, but pages are completely blank.

Re: MX892 printing blank pages

henri411 — Mon, 22 Sep 2014 09:55:10 GMT

I'm sorry to say, but this problem is not restricted to this model. My MX715 had the very same problem. It seams that the printerhead has a limmited lifespan ....

My next printer is going to be cheaper. My remaining cartridges have cost me more, than a new printer....

Henri.

Re: MX892 printing blank pages

jamestay — Mon, 19 Jan 2015 17:41:46 GMT

I have the exact same issue here. I don't really use the printer much, maybe twice a week. However, it printed black pages for me suddently. All inks are snot empty!!! I tried the cleaning, deep cleaning, auto head alignment... nothing helps!!! What kind of printer is this? Expensive but not reliable???