topic MP Navigator and Windows 8 in Desktop Inkjet Printers

MP Navigator and Windows 8

shombach — Mon, 19 Aug 2013 21:57:39 GMT

MP 500 printer - works fine in Windows 8 but the scanning function MP Navigator does not - loads but the scan fails (does not even start). Any ideas how to get it working or is there a third-party program that would work? Have tried compatibality mode etc. Nothing. Is my scanner obsolete for Windows 8?

Re: MP Navigator and Windows 8

Julius — Fri, 30 Aug 2013 04:09:06 GMT

Hi shombach,

This printer is not supported with Windows 8. Please reach out to our technical support team through the link below. They will let you know of all available options you have. Thanks!

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer