topic Canon MP Navigator stopped working. in Desktop Inkjet Printers

Canon MP Navigator stopped working.

bcb — Mon, 19 Aug 2013 13:24:30 GMT

Canon MP Navigator stopped working. twain_32 folder contains only wiatwain.ds and CNQ4507. No PIXMA MX870 were present. Please advise.

Re: Canon MP Navigator stopped working.

Tiffany — Mon, 19 Aug 2013 13:55:28 GMT

Hi bcb!

So that the Community can help you better, we will need to know exactly what operating system you're using. Any other details you'd like to give will also help the Community better understand your issue. Thanks and have a great day!

Re: Canon MP Navigator stopped working.

bcb — Mon, 19 Aug 2013 14:13:59 GMT

Windows SP

Re: Canon MP Navigator stopped working.

bcb — Mon, 19 Aug 2013 22:04:23 GMT

My mistake. I have Windows 7 not SP.

Re: Canon MP Navigator stopped working.

Julius — Fri, 30 Aug 2013 03:19:50 GMT

Hi bcb,

Please try downloading the updated MP Navigator from the following website:

http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx870#DriversAndSoftware

If the error remains afterward, or there is any difficulty with the procedure, please visit the link below for further assistance. Thanks so much!

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer