topic Re: my canon mx892 will not print because of error U052. in Desktop Inkjet Printers

my canon mx892 will not print because of error U052.

markmarn — Sun, 11 Aug 2013 00:48:56 GMT

our canon mx892 will not print due to error U052. i followed all of the suggested steps for this problem related to an MX700 but it did not correct the problem. now what?

Re: my canon mx892 will not print because of error U052.

Julius — Tue, 13 Aug 2013 02:00:59 GMT

Hi markmarn ,

Please try the following procedure to reseat the print head and inks:

Lift the Scanning Unit (Cover), then hold it open with the Scanning Unit Support (A).

The Print Head Holder moves to the replacement position.
Raise the Print Head Lock Lever (E).

Caution : Firmly raise the Print Head Lock Lever until it stops. (The Print Head Lock Lever may feel heavy.)

Note : If the Print Head Holder does not move, make sure that the machine is turned on.
Remove the Print Head from the silver package.

Caution : There may be some transparent or light blue ink on the inside of the bag the Print Head comes in, or the inside of the protective cap - this has no effect on print quality. Be careful not to get ink on yourself when handling these items. Be careful not to stain your hands.
Remove and discard the orange protective cap.
Tilt the Print Head and set it in place. Lower the Print Head Lock Lever (E) completely.

Caution : Do not knock the Print Head against the sides of the Holder.

Be sure to install it in a well-lit environment.

Pinch the Print Head Lock Lever firmly and lower it gently.

Once you have installed the Print Head, do not remove it unnecessarily.
Now, install the ink tanks.

Install the Ink Tanks

Pull the orange tape (1) in the direction of the arrow to peel off the protective film and remove the film (2) completely.
While pressing down with your left thumb, twist off the orange protective cap (A) located on the bottom of the ink tank.

Caution : Do not hold the sides of the ink tank; ink may splash.
Insert ink tanks into the print head.
1. Insert the front end of ink tank into the Print Head at a slant.
  Make sure that the position of the ink tank matches the label.
2. Press the mark (Push) on the ink tank until the ink tank snaps firmly into place.
  Make sure that the ink lamp lights up red.
3. Make sure the Ink lamp lights red.
  
  Caution :Be sure to install it in a well-lit environment
  
  Important : Match the labels when installing.
4. Install all the other ink tanks in the same way.
5. Install all the ink tanks.
  
  Caution :Once you have installed the ink tanks, do not remove them unnecessarily.
  
  Important : Make sure all the Ink lamp lights red.
Lift the Scanning Unit (Cover) slightly to set the Scanning Unit Support back to its original position, and gently close the Scanning Unit (Cover).

If the error returns, the printer may require service options. To hear about your service options, please click the following link: Contact Us.

Thanks!

Re: my canon mx892 will not print because of error U052.

markmarn — Tue, 13 Aug 2013 17:46:14 GMT

I have replaced the printhead, following your instructions, several times but the error message still occurs and will not let me even use the menu button. The red light on the "M" ink cartridge blinks slowly instead of staying on solid. By the way, your instructions left out a step: remove all the ink cartridges before lifting the print head lock lever.

This error message came on as i was using the printer to print and i had not removed the print head or replaced any cartridges.

Re: my canon mx892 will not print because of error U052.

daviscr3 — Sat, 04 Jan 2014 04:11:39 GMT

I have the same problem, had never take the print head out or used non-Canon ink. Does anyone have any other solutions?

Re: my canon mx892 will not print because of error U052.

macnicol — Mon, 03 Feb 2014 16:56:23 GMT

See the posts in the Personal Printer forum. Join the class action suit

Re: my canon mx892 will not print because of error U052.

susanglenn — Fri, 14 Feb 2014 22:01:47 GMT

I took the print head out. Used a Q tip and alcohol to remove ink build up on contacts. Put the print head back in and the error went away. Don't know how long this will last.

Re: my canon mx892 will not print because of error U052.

steenth — Sun, 27 Apr 2014 15:35:09 GMT

reposting a fix that does not work is insulting. This is a cronic problem and Canon is just letting us twist in the wind.

Re: my canon mx892 will not print because of error U052.

steenth — Sun, 27 Apr 2014 20:39:51 GMT

Has one person come back to you saying the your post helped them???? I bet it's zero. pretty insulting

RESOLVED: my canon mx892 will not print because of error U052.

savinglots — Fri, 02 May 2014 16:27:58 GMT

I had this error with my canon printer that showed up one day with no warning.

Using my powers of deduction and understanding how power supplies work I found an easy solution to fix that that anyone can do in about 1 minute.

If you would like to know how to do it email me.

Removed email address per FORUM GUIDELINES

Re: my canon mx892 will not print because of error U052.

johnjsikora — Mon, 01 Sep 2014 16:32:38 GMT

So, is canon doing anything about this? I've only had this printer for 16 months and have never had this issue on any other unit before. What's up canon?

Re: RESOLVED: my canon mx892 will not print because of error U052.

shannondaily — Mon, 15 Sep 2014 17:47:12 GMT

it Removed your email and I am having this issue please help

Re: my canon mx892 will not print because of error U052.

minetwo — Fri, 05 Dec 2014 06:54:01 GMT

Mine is just got the same message, have tried solution method did not work. I'm ready for a class action law suit. My printer was only used for less than a year.

Re: my canon mx892 will not print because of error U052.

g_lazz — Sun, 18 Jan 2015 04:00:01 GMT

None of these fixes worked... performed all the troubleshooting methods recommended and the same error message still displays, performed other Google searches for the problem with no success. I removed the print head and re-inserted it thinking it could be a sensor that was misaligned... Is there way to re-boot this machine?

Re: my canon mx892 will not print because of error U052.

bareessentials — Mon, 26 Jan 2015 20:08:30 GMT

I purchased my printer less than 2 years ago and the U052 error just appeared one day about 1 month ago. I have been doing research to see how I can clear it. I have purchased new ink, tried to reboot and now I'm on this site to see what others are doing. Any suggestions that works to remove the error and restore the printer to working condition will be greatly appreciated.

Re: my canon mx892 will not print because of error U052.

Ramona — Thu, 29 Jan 2015 08:04:18 GMT

Hi bareessentials,

If removing and reseating the ink tanks and print head, as well as resetting the printer do not resolve the error, the printer may require servicing; please call or email us at one of the methods on the Contact Us page for further assistance.

Re: my canon mx892 will not print because of error U052.

MarkHarris — Sat, 18 Apr 2015 12:49:36 GMT

Same thing. Less than 10 months old MX892. Not happy. Not an accident either. There is no reson this error should be occurring on so many many different printers. I need a voucher.

Re: RESOLVED: my canon mx892 will not print because of error U052.

marymm — Tue, 21 Apr 2015 01:16:10 GMT

Hello, I have the same problem and it was nit fixed using the steps listed. So what is your fix method? Don't keep us in suspence! Plus I need my computer.

Re: my canon mx892 will not print because of error U052.

sgs7722 — Thu, 07 May 2015 00:41:02 GMT

I just have the same problem with the same printer. Only had printer for 2 years. I havee tried everything i could. I cleaned it and it came one for a second and that error message came right back. My husband has the MX5220 i sure hope he don't have the same problem.

Re: my canon mx892 will not print because of error U052.

g_lazz — Thu, 07 May 2015 00:53:31 GMT

THIS UNFORTUNATELY IS A FAILED PROCESS, NOTHING WORKS, I VENTUALLY TOOK MY PRINTER TO A CANON AUTHORIZED REPAIR AND PAID $200 TO GET IT FIXED; BECAUSE THE UNIT WAS OLDER THAN 2 YEARS CANON BASICALLY SAID SORRY... I PUT THE $$ INTO IT BECAUSE IT DOES THINGS THAT NEW PRINTERS DON'T DO AND I HAD A LOT OF EXPENSIVE INK THAT WOULD HAVE GONE TO WASTE. SO EITHER TRASH IT OR BUY A NEW PRINT HEAD!

Re: my canon mx892 will not print because of error U052.

CanonLaw — Wed, 20 May 2015 17:10:35 GMT

There are a few class action lawsuits about this matter, if you're interested in suing.

I have also read that the problem is not with the printhead, but with the circuitry inside the printer that connects to the printhead.