MP870 MP Navigator EX 3.1 Error Message: "MP Navigator has stopped working"

rafirondon — Wed, 24 Jul 2013 19:58:56 GMT

Hello

I have a MX870 multi function inkjet. The scanned is the most important thing for me. BUt all of a sudden The software went crazy and cannot load. Everything was working fine up until a few weeks ago.

The error message from Windows is: MP navigator has stopped working then it gives me the option to debug or close. Either way nothing makes it work.

I am running it on Windows Vista Home Premium (service pack 2) . Device is connected via USB.

I have read other posts about the twain 32 folder but they refer to other operating systems such as windows 7. I also tried reinstalling the software. In fact, the cannon website where you can get support does not seem to have the model MX870. I had to select model MX876 which was the closest, in order to obtain a link to download the software.

Please help

Re: MP870 MP Navigator EX 3.1 Error Message: "MP Navigator has stopped working"

rafirondon — Tue, 30 Jul 2013 02:44:59 GMT

PLEASE help!

topic MP870 MP Navigator EX 3.1 Error Message: "MP Navigator has stopped working" in Desktop Inkjet Printers

MP870 MP Navigator EX 3.1 Error Message: "MP Navigator has stopped working"

Re: MP870 MP Navigator EX 3.1 Error Message: "MP Navigator has stopped working"