https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Photo-printer/m-p/7729#M290 <P>Hello peta.</P><P>&nbsp;</P><P>If the issue still persists after cleanings have been performed from your computer or the LCD menu of the printer, additional troubleshooting may be needed.&nbsp; Please contact our support group using the "Contact Us" link below for additional assistance.</P><P>&nbsp;</P><P>This didn't answer your question or issue? Find more help at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us.</A></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 17 Dec 2012 16:36:40 GMT Michael 2012-12-17T16:36:40Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Photo-printer/m-p/6707#M289 <P>Canon mg5310 not printing magenta and&nbsp; small black consistently, machine is new . Deep cleaning was done several time nozzle check confirmed inconsistency.</P> Mon, 10 Dec 2012 01:32:17 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Photo-printer/m-p/6707#M289 peta 2012-12-10T01:32:17Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Photo-printer/m-p/7729#M290 <P>Hello peta.</P><P>&nbsp;</P><P>If the issue still persists after cleanings have been performed from your computer or the LCD menu of the printer, additional troubleshooting may be needed.&nbsp; Please contact our support group using the "Contact Us" link below for additional assistance.</P><P>&nbsp;</P><P>This didn't answer your question or issue? Find more help at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us.</A></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 17 Dec 2012 16:36:40 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Photo-printer/m-p/7729#M290 Michael 2012-12-17T16:36:40Z