topic Re: Printer says no paper when I have paper in Desktop Inkjet Printers

PIXMA MG5320 says no paper when I have paper

Emmrut — Wed, 28 Sep 2022 12:49:41 GMT

I tried to print a web page wirelessly from my iPad on my canon mg 5320. I have had no problem before. Now it says error, cassette. There is no paper. Load paper then push start. I had plenty of paper loaded. I reloaded and pushed start...same message

Re: Printer says no paper when I have paper

Emmrut — Sat, 06 Jul 2013 15:24:44 GMT

I tried to print a copy of a document...same thing I tried cleaning the roller. When I cleaned the back tray...I followed directions, unloaded paper first then reloaded, as directed and paper passed through the printer. I then tried cleaning the roller/cassette. When I reloaded paper as directed, no paper came through the printer. So it appears that something is wrong with the cassette ( whatever and wherever that is)

Re: Printer says no paper when I have paper

Ramona — Tue, 09 Jul 2013 00:21:32 GMT

Hi Emmrut,

If you have already verified that there are no paper jams or obstructions in the printer, ensured that the paper guides in the cassette are snug against the paper, and have performed at least three roller cleanings on the printer and are still experiencing the same issue, the printer will require servicing. Please click on the Contact Us link below to obtain your servicing options.

This didn't answer your question or issue? Find more help at Contact Us .

Re: Printer says no paper when I have paper

mngailo — Fri, 14 Nov 2014 09:47:53 GMT

dear team I have a problem when I am printing to Cannon ir2520 the is error number 0276 printer load paper . Please I assist to resolve this

thanks

Re: Printer says no paper when I have paper

gedeon — Fri, 19 Jun 2015 16:35:12 GMT

This may be late but I think It may be useful for upcoming users.
To fix the error:
- You select setting
- Device Settings
- Plain Paper Feed Settings
- Set up on Rear Tray instead of cassette

That is how I did it.

Thanks

Re: Printer says no paper when I have paper

zloyd1 — Sat, 05 Sep 2015 18:58:13 GMT

@gedeon

I am curious as to where exactly I can find settings to select in order to follow your advice please??

Re: Printer says no paper when I have paper

Michael — Tue, 08 Sep 2015 14:04:50 GMT

Hello.

From the Home menu, select "Setup". From there you can select "Device Settings" to access the Plain Paper Feed Settings adjustment.

If additional assistance is needed, find more help at Contact Us.

Re: Printer says no paper when I have paper

karoanne — Thu, 19 Nov 2015 03:09:42 GMT

Yes!! Thank you so much! That is exactly what I needed to solve this.

Great - thanks again!

Re: Printer says no paper when I have paper

daryl — Mon, 01 Feb 2016 10:14:00 GMT

I tried to print tickets online. When i brought up the printer i noticed it said paper size was 4 x 6. I reset it to letter and that fixed the problem.

Re: Printer says no paper when I have paper

starmark11 — Thu, 28 Jul 2016 18:18:24 GMT

I opened the home page, saw Printer Setup and clicked on it with four choices

General, Driver, Supply levels and Utility

I can't find Device Settings

Re: Printer says no paper when I have paper

kwasi — Thu, 25 Aug 2016 11:18:17 GMT

I tried to print using canon 1730i but am having a feedback to load paper but the tray is full of paper. So what should I do please

Re: Printer says no paper when I have paper

Michael — Thu, 25 Aug 2016 17:57:25 GMT

Hello.

If you continue to have difficulties with locating the paper feed options, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: Printer says no paper when I have paper

Esjay58 — Wed, 12 Oct 2016 08:10:15 GMT

I have a canon mg4250. Insists I have no paper loaded. I have cleaned the roller and done as much maintenance as I can. Nothing works. This is very poor as I have an urgent printing requirement.

Re: Printer says no paper when I have paper

Shakay244 — Sun, 05 Feb 2017 06:42:57 GMT

HI there, I have a brand new canon mg3660, I have printed a one page document only and it is telling me to load paper when paper is already loaded.

Re: Printer says no paper when I have paper

jimrobson183 — Mon, 06 Feb 2017 09:34:15 GMT

You could try these steps because they worked for me:
1. Try uninstalling all your printer drivers associated with the "problem" printer.
2. Reinstall them and retry doing a "print" job. (you may have to delete the existing print-job).

3. When asked to load paper (which is alreay loaded), press the OK button to register the paper.

It should print your assignment (mine did).

Jim Robson

(jimrobson183).

Re: Printer says no paper when I have paper

Shakay244 — Wed, 08 Feb 2017 06:40:20 GMT

How long does it take to answer this question. I have a brand new machine. This is extremely frustrating?

Re: Printer says no paper when I have paper

Michael — Wed, 08 Feb 2017 15:42:53 GMT

Shakay244,

Check to make sure that the tray is properly loaded into the printer before printing again.

If you continue to have difficulties, find more help at Contact Us.

Re: Printer says no paper when I have paper

Booktoo — Thu, 09 Feb 2017 17:27:48 GMT

Where do you select
Device setting ?

Re: Printer says no paper when I have paper

Shakay244 — Sat, 11 Feb 2017 02:39:48 GMT

Thank you for your reply but I did give you the model number mg3660 and there is no paper tray as such, you just slide the paper into the bottom of the printer. I have gone back to instruction booklet and completed everything as stated, machine still saying to load paper. This is very frustrating considering we bought the printer brand new.

Re: Printer says no paper when I have paper

Patrick — Sun, 12 Feb 2017 12:35:07 GMT

Hi Shakay244,

The PIXMA MG3660 is not supported by Canon USA. For further assistance, it is recommended that Canon Australia is contacted. Please use the following link to email Technical Support:

https://www.canon.com.au/support/support-request-form

Or use the following number to call:

13 13 83