topic MG3520 Only Prints Blank Pages With Google Cloud Print in Desktop Inkjet Printers

MG3520 Only Prints Blank Pages With Google Cloud Print

Jcabaleiro — Fri, 13 Dec 2013 11:41:17 GMT

I have set up my printer to a my Mac wirelessly. Both Wireless printing and Airprint work just fine. Google Cloud print registers properly and shows my printer online and available. However, regardless of what I do, when I use cloud print all I get is one blank page.

I also upgraded the firmware to 2.0, and I opened Port 5222 on my Airport Router.

Thanks in advance for your help.

Re: MG3520 Only Prints Blank Pages With Google Cloud Print

Michael — Mon, 13 Jan 2014 23:12:50 GMT

Hello.

In addition to opening port 5222 on your router, please also open this port on any firewall programs that are running on your computers. This may allow the unit to print a document correctly through the service.

If additional assistance is needed, please contact our support group using the link below:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer