topic Re: How do I find my Canon printer model name to download drivers by just knowing the serial number? in Desktop Inkjet Printers

How do I find my Canon printer model name to download drivers by just knowing the serial number?

Psteb — Fri, 06 Dec 2013 00:22:02 GMT

Serial # is JUYB*****.

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

Danny — Fri, 06 Dec 2013 00:21:28 GMT

Hi, Psteb!

Based on the serial number, which we have edited to protect your privacy, your printer is the Canon PIXMA MP490, whose driver and software download page can be found here.

We hope this helps!

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

tonyche — Thu, 27 Aug 2015 03:18:54 GMT

I also only have serial number: MLGB*****. what is the model? I need download the driver. Thanks!

Mod Note: Edited serial number per forum guidelines.

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

Danny — Thu, 27 Aug 2015 15:31:11 GMT

Hi, tonyche!

We've researched your serial number prefix and we did find a match for it on any Canon printer model worldwide. Could you please check the serial number again? If you have access to the printer itself, the model number should be displayed prominently on its outer casing. We're sure you'll agree that a driver won't do you much good unless you have the printer to go with it.

If you need additional support, feel free to CLICK HERE to contact our award-winning all-American technical support team.

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

yeehaa — Fri, 01 Jul 2016 23:41:52 GMT

so is there no way to get my model number off this printer? I can't find my owners manual. I found the serial number. what now?

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

Danny — Mon, 19 Sep 2016 12:49:20 GMT

Hi, yeehaa!

All of our printers feature their model name somewhere on the outer casing, usually on the top or the front of the unit. Our PIXMA inkjet printer model names generally begin with two letters, such as iP, MX, MG, or MP, followed by up to 4 numbers.

If, for whatever reason, you can't find this model number, we may be able to look it up via your serial number. Your serial number should consist of 4 letters followed by 5 numbers, so it should look like "ABCD12345." Post the letter portion (the "ABCD" part) of your serial number here and we'll look it up. For privacy concerns, please leave out the numerical portion (the "12345" part).

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

mek3193 — Wed, 13 Jul 2016 00:50:54 GMT

The letters of my serial number are LNYA, can you please he;p me find my model?

Thanks

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

elisesideli — Tue, 26 Jul 2016 15:14:33 GMT

Hi, I have a printer that was given to me about 5 years ago, never used- no model number on it and need to sort out if I can use it with my Macbook? Not sure which model so can't download directions- help! Thanks!

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

elisesideli — Mon, 19 Sep 2016 12:47:37 GMT

Actually- looks like I can send you the serial number- nsw***** -i think that's right! thanks!

[Numerical portion of serial number removed to protect privacy]

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

RREMICH1 — Mon, 19 Sep 2016 12:48:03 GMT

I also need the model number of my printer to download drivers and only have the SN. KJEP*****

Thank you

[Numerical portion of serial number removed to protect privacy]

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

Patrick — Mon, 19 Sep 2016 15:37:15 GMT

Hi RREMICH1,

The PIXMA MG3500 series multifunction units have serial numbers that begin with KJE.

More specifically, KJEP is the serial number for the PIXMA MG3520 (Black).

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

yvsrcanon — Thu, 02 Feb 2017 21:31:53 GMT

Pl. provide the suitable driver for my Canon K 1[remainder removed to protect your privacy] printer to be installed in my Windows 10 laptop.

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

surendranath — Fri, 21 Oct 2016 14:30:36 GMT

My canon serial no is [Removed to protect your privacy]

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

nx1 — Thu, 29 Dec 2016 22:25:48 GMT

I cannot find my model either. I think mine is old though because my serial number is [Removed to protect your privacy]

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

signsource — Thu, 02 Feb 2017 21:31:05 GMT

Could you please tell me what model I have as well? Serial Number K1[remainder removed to protect your privacy]

Thanks

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

Danny — Thu, 02 Feb 2017 21:37:29 GMT

Hi!

As we mentioned earlier in this thread, each Canon printer features its model name somewhere on the outer casing, usually on the top or the front of the unit. If you have a PIXMA model, its name will generally begin with two letters, such as iP, MX, MG, or MP, with up to 4 numbers after it.

The model name is far easier to find than the serial number, so we encourage you to use that to identify your printer. There is no secret "real name" for your printer, as all of Canon USA's web sites and resources list the printer by the name on its casing.

If the model number is not visible for some reason, we may be able to look it up via your serial number. That should consist of 4 letters followed by 5 numbers, looking like "ABCD12345." Post only the letter portion (the "ABCD" part) of your serial number here and we'll look it up. For privacy concerns, please leave out the numerical portion (the "12345" part).

If you need immediate help, our support team is ready to help 24/7 via Email at http://canon.us/EmailCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

We hope this helps!

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

Shunnjazi — Sat, 25 Feb 2017 14:34:33 GMT

I need to find which one is my model my serial is acpc*****

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

drewbrun — Fri, 10 Mar 2017 20:20:55 GMT

I need to know my model number so I can redownload the printer onto my computer. Serial number is AZDK.....

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

Stephen — Fri, 10 Mar 2017 20:38:59 GMT

Hello drewbrun!

As we mentioned earlier in this thread, each Canon printer features its model name somewhere on the outer casing, usually on the top or the front of the unit. If you have a PIXMA model, its name will generally begin with two letters, such as iP, MX, MG, or MP, with up to 4 numbers after it.

The model name is far easier to find than the serial number, so we encourage you to use that to identify your printer. There is no secret "real name" for your printer, as all of Canon USA's web sites and resources list the printer by the name on its casing.

If the model number is not visible for some reason, technical support may be able to look it up via your serial number. That should consist of 4 letters followed by 5 numbers, looking like "ABCD12345."

If you need immediate help, our support team is ready to help 24/7 via Email at http://canon.us/EmailCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Re: How do I find my Canon printer model name to download drivers by just knowing the serial number?

alsanchez — Sat, 11 Mar 2017 20:57:47 GMT

Is there a site somewhere . . . . I tried calling and got tech support who didn't know how to do this. It's a 3 year old printer serial number LWX [Removed to protect your privacy] . . . I would think the first three or 4 digits tell you the model number, but haven't been able to find. So if you know the model number, could you please send?

OK monitor, since you left only that my serial number starts with LWX, I'm guessing that means something. So can you give me a clue on how to figure out the model number? This obviously is a common problem. There must be a list somewhere?