My MX340 keeps leaving ink smudges and blotches.

Jojo — Fri, 15 Nov 2013 19:54:50 GMT

My MX340 leaves ink blotches and smudges on the paper. It leaks onto the next sheet and creates a mess. I have changed out the ink several times and it contiues to do it. Can anyone help or do I just need to trash it and get a new one?

Re: My MX340 keeps leaving ink smudges and blotches.

Ramona — Thu, 28 Nov 2013 01:16:06 GMT

Hi Jojo,

We can try performing a bottom plate cleaning as well as cleaning the interior of the printer to see if this will resolve the issue. To do this, please follow the steps located at the link below:

Cleaning the PIXMA MX340

If you still experience the same issue after performing the steps listed in the link above, the printer will require servicing. Please click on the Contact Us link below to obtain servicing options.

This didn't answer your question or issue? Find more help at Contact Us.

topic My MX340 keeps leaving ink smudges and blotches. in Desktop Inkjet Printers

My MX340 keeps leaving ink smudges and blotches.

Re: My MX340 keeps leaving ink smudges and blotches.