https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/printer/m-p/48063#M28102 <P>Hi carole,</P><P>&nbsp;</P><P>Need a bit more information. &nbsp;Are you connected by USB or over a network? &nbsp;Also, what operating system are you using on your computer?</P><P>&nbsp;</P><P>If this is a time sensitive-matter, additional support options are available at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A>.</P> Sun, 10 Nov 2013 19:04:44 GMT MarkII 2013-11-10T19:04:44Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/printer/m-p/47717#M28101 <P>canon&nbsp; MG 5200&nbsp; printer says OFFLINE&nbsp; when i try to print..but all the lights are on</P> Thu, 07 Nov 2013 19:10:52 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/printer/m-p/47717#M28101 carole 2013-11-07T19:10:52Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/printer/m-p/48063#M28102 <P>Hi carole,</P><P>&nbsp;</P><P>Need a bit more information. &nbsp;Are you connected by USB or over a network? &nbsp;Also, what operating system are you using on your computer?</P><P>&nbsp;</P><P>If this is a time sensitive-matter, additional support options are available at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A>.</P> Sun, 10 Nov 2013 19:04:44 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/printer/m-p/48063#M28102 MarkII 2013-11-10T19:04:44Z