I keep getting the error message on my MP510, the type of printhead is incorrect install the correct

sciencemagic — Mon, 04 Nov 2013 14:53:24 GMT

Recently my printer stopped printing black, although it would print the other colors. When I tried to print a print pattern, it would not print the checkered pattern it used to print to check the alignment. I tried cleaning, to no avail. Then I got the message: the type of printhead is incorrect, install the correct printhead on my control panel. Now when I turn on the unit, I can't do any maintenance or anything, it just shows the same error message as noted. I talked to a Canon representative, and he said to clean the printhead, I did. That did not help. My questions are, is the printhead bad. Second, it would seem I can replace the printhead. Just what is the likelyhood the printhead is the probnlem, or is this problem a problem that can only be curred by a service tech? Canon informs me this printer is not serviceable anylonger? So, I guess I'm on my own? They offer a deal on another printer at a reduced price. Frankly, I don't think my printer needs to be replaced, just fixed. If all that it requires is a printhead, I'm sure I can do the replacement. Just what are the odds replacing the printhead will solve the problem? I'm quite certain this error message has occured before on this type of printer, and other users have probably figured out the solution? Can someone help? Thank you.

Rick

Re: I keep getting the error message on my MP510, the type of printhead is incorrect install the cor

MarkII — Sat, 09 Nov 2013 16:45:40 GMT

Hi sciencemagic,

The major cause for this type of error/issue is the printhead. In most situations, replacing the printhead will resolve the problem. However, the error may appear because of another internal malfunction with the printer.

Another thing to consider is the cost of a replacement printhead, which may exceed the cost of purchasing a newer printer. With the newer printer you also get access to newer printing features and technology including better image quality.

For these reasons, I recommend exploring the replacement option, but we are happy to help with any available service options for your PIXMA MP510. Contact us to discuss your options further.

topic I keep getting the error message on my MP510, the type of printhead is incorrect install the correct in Desktop Inkjet Printers

I keep getting the error message on my MP510, the type of printhead is incorrect install the correct

Re: I keep getting the error message on my MP510, the type of printhead is incorrect install the cor