topic Re: Image MF4350d Scanner slow and erratic in Desktop Inkjet Printers

Image MF4350d Scanner slow and erratic

vis — Mon, 14 Oct 2013 05:23:52 GMT

My mf4350d has suddenly started scanning slowly and the scanner starts and stops when scanning . This occurs with the document feeder or or when scanning from the platen glass. The scanning using the mf tool box 4.9 or using program called paper port. Both programs have worked successfully in the past. In addition I have a epson scanner/printer which does not have any problem scanning at a acceptable speed.

Any Ideas whether this is software or hardware?

Re: Image MF4350d Scanner slow and erratic

Patrice — Wed, 16 Oct 2013 14:27:45 GMT

Hi Vis.

I know that slow scan speeds can be frustrating. This issue could be caused by a few things, such as TWAIN conflicts, USB hubs or switches, or faulty USB cables. The items I recommend checking, first, would be the length of the USB cable. We recommend that the length be 10' or less. If you're using a USB cable for the Epson, try connecting the cable between the MF4350d and the computer, or if you have another cable handy, swap it with the current cable. If you have the units connected over a hub or switch, remove the MF4350d from the device and connect it directly. Also, try connecting to a different USB port on the computer.

Should the above troubleshooting steps not resolve the issue, we recommend that you Contact us for further assistance.

Re: Image MF4350d Scanner slow and erratic

TAXAD01 — Thu, 08 Oct 2015 22:36:22 GMT

I am also having a problem with my MF4350d. I have 3 of them, 2 work just fine, but a few months ago one of them starting scanning documents much slower. It occurs when copying or scanning. I have a short USB cable. It sounds like some sort of setting, but I could not find how to correct it.

Re: Image MF4350d Scanner slow and erratic

Chaarat — Thu, 21 Sep 2017 03:44:02 GMT

I Have the same problem when connected through LAN... 1 of 3 devices is working slow. Tried on USB (works fine). What could be the problem?