Cannon MX340 multifunction station has issue with faxing

sandralewis1 — Fri, 07 Jun 2013 16:12:36 GMT

This machine will not allow faxing long distance , 1+areacode nor 1+800 or 1+866 number. Then on faxing you have to key in the fax destination number twice. I have check with others that owned the same machine - co-workers and they are having the same issue. Contacted ISP and they came in and checked lines , etc., no issues. It is the machine, one I replaced it with an MX432 it worked find with any number and not having to key the fax number in twice. This printer should have been a recall or a discount on replacement. Then why are the models replaced in less than a year when you buy another one, less then a year it is no longer available, nor are there parts. on the MX340 you can not replace the print head cradle it is not available. that printer is not 2 years old. Even though it will not fax, I should be able to use it to print and replace parts. I am now replacing 2 of these models and they were not cheap.

Re: Cannon MX340 multifunction station has issue with faxing

Michael — Sun, 09 Jun 2013 16:16:10 GMT

Hello sandralewis1.

Additional troubleshooting will have to be done to narrow down the cause of your issues. Please contact our support group at 1-800-OKCANON for additional assistance.

topic Re: Cannon MX340 multifunction station has issue with faxing in Desktop Inkjet Printers

Cannon MX340 multifunction station has issue with faxing

Re: Cannon MX340 multifunction station has issue with faxing