topic Re: Problem installing my printer with a new laptop in Desktop Inkjet Printers

Problem installing my printer with a new laptop

INussbaum — Mon, 19 Aug 2013 05:37:07 GMT

I have an older Canon 620 series printer which worked fine with my Acer laptop using Windows Vista. The Acer laptop recently boke down and I bought a new Toshiba laptop with Windows 8. The problem is: I can't get the printer installed to work with the new laptop. I did set up the laptop for automatic updates. What else am I missing?

Re: Problem installing my printer with a new laptop

Julius — Mon, 26 Aug 2013 01:56:14 GMT

Hi INussbaum,

Is your printer the PIXMA MP620? If so, there is no need to worry! You can download the necessary drivers and software from the following page:

http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp620#DriversAndSoftware

However, if you do have a different printer, or there is any difficulty with the above procedure for the PIXMA MP620, please visit the link below for further assistance. Thanks so much!

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: Problem installing my printer with a new laptop

Debz1226 — Wed, 30 Oct 2013 12:06:04 GMT

hello just bought a new laptop and tried to re instal my Canon MP160 printer, with no success. please what can i do? the printer wrks perfactly with windows vista and older windows yet it appears it is not compatable with my new laptop`s windows 8.

Please help