topic Re: Pixma MX860 print head will not move into position to change cartridges in Desktop Inkjet Printers

Pixma MX860 print head will not move into position to change cartridges

Spinland — Sun, 09 Dec 2012 19:42:21 GMT

I have an alert to change a low cartridge, and now when I open the cover instead of the print head moving into position so I can access the cartridges it jsut stays hidden to the far right and the LCD screen tells me to close it again. I have tried test print jobs, cleaning the heads, unplugging the printer, nothing helps.

It worked fine since 2010, this is new. s there anything else I can try to get this print head to cooperate again?

Re: Pixma MX860 print head will not move into position to change cartridges

Spinland — Mon, 10 Dec 2012 14:37:57 GMT

Odd. This morning it spontaneously began working again. I didn't change a thing since my original post. Whatever.

Thanks anyway.

Re: Pixma MX860 print head will not move into position to change cartridges

nkozy08 — Fri, 10 Jan 2014 18:55:14 GMT

I have this same problem. Does anyone know how this can be fixed other than spontaneity that the other person luckily had? thanks

Re: Pixma MX860 print head will not move into position to change cartridges

Ebony — Sun, 19 Jan 2014 20:01:31 GMT

Hello nkozy08,

If the printer has been unplugged for a few minutes and the issue still occurs, the printer may require service.

If your printer does require service, please CLICK HERE to reach our technical support department for further assistance.