I have Canon Selphy CP900 and when I turn it on, it stays on the Canon screen;menu doesn't work

nvdiaz0120 — Thu, 09 May 2013 21:22:11 GMT

I just purchased the Canon Selphy CP900 and when I turn it on it stays on the Canon screen. I try to press the menu button an nothing happens. I am not able to turn it off either, I have to unplug it to turn off. Any ideas what it could be? I have not connected to the computer yet because I was only trying to print from a USB, do I need to connect it to the computer and download the software?

Thanks!

Re: I have Canon Selphy CP900 and when I turn it on, it stays on the Canon screen;menu doesn't work

Karl1 — Mon, 13 May 2013 00:17:59 GMT

If you have not done so alraedy, I would recommend unplugging it and leaving it unplugged for about 30 minutes, then plug it back in. If the issue persists, please use the Contact Us link to contact our support staff who can provide applicable warranty options

topic Re: I have Canon Selphy CP900 and when I turn it on, it stays on the Canon screen;menu doesn't work in Desktop Inkjet Printers

I have Canon Selphy CP900 and when I turn it on, it stays on the Canon screen;menu doesn't work

Re: I have Canon Selphy CP900 and when I turn it on, it stays on the Canon screen;menu doesn't work