topic Re: MX870 loss of power/ was connected to surge / in Desktop Inkjet Printers https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX870-loss-of-power-was-connected-to-surge/m-p/22413#M27132 <P>Hello brooksdbb.</P><P>&nbsp;</P><P>To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes.&nbsp; Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on.</P><P>&nbsp;</P><P>If the issue persists, please contact our support group using the link below for additional assistance.</P><P>&nbsp;</P><P><A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer</A></P> Wed, 01 May 2013 14:50:59 GMT Michael 2013-05-01T14:50:59Z MX870 loss of power/ was connected to surge / https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX870-loss-of-power-was-connected-to-surge/m-p/22175#M27131 <P>MX870 was only equipment effective plugged into the surge protector/ all other equipment is working&nbsp; Is there a reset switch?&nbsp; or can I go into it to do a reset?&nbsp;&nbsp; Can it be the power cord?</P> Mon, 29 Apr 2013 15:37:58 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX870-loss-of-power-was-connected-to-surge/m-p/22175#M27131 brooksdbb 2013-04-29T15:37:58Z Re: MX870 loss of power/ was connected to surge / https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX870-loss-of-power-was-connected-to-surge/m-p/22413#M27132 <P>Hello brooksdbb.</P><P>&nbsp;</P><P>To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes.&nbsp; Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on.</P><P>&nbsp;</P><P>If the issue persists, please contact our support group using the link below for additional assistance.</P><P>&nbsp;</P><P><A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer</A></P> Wed, 01 May 2013 14:50:59 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX870-loss-of-power-was-connected-to-surge/m-p/22413#M27132 Michael 2013-05-01T14:50:59Z