topic Re: i960 Driver Update Does Not Work in Desktop Inkjet Printers

i960 Driver Update Does Not Work

Ubet — Sat, 08 Dec 2012 22:13:13 GMT

I have a Canon i960 hooked to a Mac Mini. Everything has been great for years until I download the new updated driver from Canon. Now all I get is Error messages when I want to print.

I've tried all the tricks: checking the cables, unplugging the printer from power source, re-starting the machines multiple times, using a different USB port, live support from Apple Care. It all comes down to Canon's hinky update.

I want to revert to the old driver and dump this new one. Can Canon direct me to a directory of old drivers?

Re: i960 Driver Update Does Not Work

Michael — Mon, 17 Dec 2012 15:12:18 GMT

Hello Ubet.

Please tell us what version of Mac OSX is installed on your Mac Mini so we can try to assist you further.

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Re: i960 Driver Update Does Not Work

Ubet — Fri, 21 Dec 2012 23:50:34 GMT

OSX 6.8

Sorry to reply so late. My Mac Mini crashed and burned. It has taken me awhile to retrieve my data, repair the drive and get back up to speed.

I have not plugged the Canon printer back in yet. I'll be using only old drivers, if I can. If that works I sure as hell will never download another 'update'. It ran just fine before, thanks.

Very unhappy with Canon.

Re: i960 Driver Update Does Not Work

Michael — Mon, 24 Dec 2012 13:23:49 GMT

Hello Ubet.

Please try downloading the latest 10.6 drivers from our website at the following link:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/i_series/i960_series#DriversAndSoftware

Once there, select Mac OSX OS 10.6 in the 'Select OS' menus to access the driver.

If you continue to have difficulties, please contact our support group using the "Contact Us" link below.

This didn't answer your question or issue? Find more help at Contact Us.

Re: i960 Driver Update Does Not Work

Ubet — Mon, 24 Dec 2012 16:03:24 GMT

Thank-you but the latest updated drivers are exactly what caused this problem in the first place.

I won't be needing Canon's help.

After hours and hours of data backup, system reload and data retrival do you really think I am going to jump on that crazy train again?

Everything, except the printer, is humming along nicely.

I am in the market for a new printer. It will not be a Canon.