topic Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is in Desktop Inkjet Printers

PIXMA MP600 gives message "printer offline." How do I correct this?

cbw — Sat, 18 Apr 2026 12:01:52 GMT

"Printer offline" problem. How to correct.

Computer is Mac 10.6.8

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

Jessica — Sun, 14 Apr 2013 03:09:49 GMT

Hi cbw!
So that the Community can help you better, we will need to know exactly what model printer you're using and any error messages you're getting. Any other details you'd like to give will only help the Community better understand your issue! Thanks and have a great day!

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

cbw — Sun, 14 Apr 2013 03:47:33 GMT

I am using a Mac with OS 10.6.8 and a Canon MP600 printer. I now cannot print; I can only see the "printer offline" message. Everyithing has been fine for years, but someone in the house may have hit the wrong button.

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

Michael — Mon, 15 Apr 2013 22:51:56 GMT

Hello cbw.

For testing purposes, please try plugging the printer directly to a Wall outlet. If the issue persists, please try using a different USB cable and ensure that the cable is connected to the USB port on the back area of the printer. Also, ensure that the USB cable is connected directly to the computer and not through any USB hubs or extension cables.

If the error persists, please try the following adjustment:

1. Click the Apple and choose 'System Preferences'.

2. Open the 'Print and Fax' menu.

3. Highlight and delete any copies of the Canon Printer listed on the left by clicking the minus (-) sign.

4. Click the plus (+) sign.

5. Click 'Default' on the upper left corner. Wait a few moments, then highlight the USB version of the printer.

6. Click 'Add' on the bottom right corner when it becomes available.

The setup should be complete. Try printing to test the connection with the printer.

This didn't answer your question or issue? Find more help at Contact Us.

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

jamie10wilson — Sun, 23 Mar 2014 15:36:52 GMT

Thank you! Deleting all the printers and then readding, really solved the problem!

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

jlani — Tue, 15 Apr 2014 23:49:17 GMT

I'm having the same problem. Everything has been working fine until yesterday. I am wondering if it has to do with my OS X upgrade to Mavericks. Any ideas?

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

gloops — Tue, 08 Sep 2015 23:08:38 GMT

I’m also using a Mac with OS10.6.8 with Canon MP600 printer. Today I got my first inexplicable “offline” message in seven years of use, affecting both the printer and the scanner functions on the MP600.

Michael’s advice gave me the confidence to 'have a go'. I followed it through to 4 but then couldn't add the printer: clicking ‘Default’ had no effect and so the ‘Add’ button didn’t become available. I could get no further.

I began to think my USB cable might be faulty but had no other device available on which to test it and no spare USB cable either.

I then tried shutting down and restarting the computer. Once it was up and running again, I found it had recognized and automatically added the MP600 to the ‘Print & Fax’ menu.

I’m still baffled by what caused the “offline” event but printer and scanner are now both working well again. Many thanks!

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

2bobcats — Tue, 05 Jan 2016 21:05:31 GMT

Thank you so much!!!! Love the step-wise instructions! Worked perfectly

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

PatriciaValyan — Wed, 10 Aug 2016 01:24:06 GMT

pixma mx410 operating with windows8. The printer is offline.
Check that the printer cable is connected and the printer power is on. Thisis the message I continually receive after checkig the status of my printer and set up.

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

Michael — Thu, 11 Aug 2016 15:16:52 GMT

PatriciaValyan,

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

redraider90 — Wed, 11 Jan 2017 02:31:28 GMT

I've got this same problem, suddenly, on Win 7. It has worked for several years now, now all of a sudden will start blinking yellow, but read "printer is offline."
What gives? Any ideas?

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

witoldkil — Fri, 24 Mar 2017 00:08:55 GMT

I have HP with the same error. HP released the tool that fix it without user input and need to study, just two clicks. On the other hand canon is just terrible at any kind of servise. Their pathetic software cannot even point to the coorect website on the net from the driver program in windows. You want to have no problem with Canon equipment? Never buy that crap in first place! A mistake, I will never make again.

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

raelanderson — Mon, 24 Jul 2017 04:05:56 GMT

I already have had to re-set up my Canon Pixma printer wirelessly with my computer once before, and now I have to delete it from my laptop aaaaaagain and re-set it up aaaaagain, and it happens at the worst times. I feel like ditching this printer and getting a different brand. It's so ridiculous. I am supposed to be printing off employment laws for a disciplinary meeting, and this crap happens. Way to go!

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

hrosen — Sun, 03 Sep 2017 16:59:39 GMT

I have the same problem. I'm using Windows 10 and I'm hard wired. HELP!!!

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

derelle — Sun, 10 Sep 2017 11:50:27 GMT

Hi I have a Pixma MG2540S printer it dont want to scan after my laptop updated yesterday. I says that the printer is not connected or the plug is not in. What do I do I plug and switch on the printer. Need help please.

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

rsobeckdvm — Mon, 11 Sep 2017 04:52:13 GMT

Same here. Pixma ip100 printer, Windows 10. Worked, then didn't. Re-installed the driver, then it worked, and then it didn't.

I'd sure like some help. I use the cable.

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

samu — Sun, 05 Nov 2017 19:33:29 GMT

This way does not work. It made things worse. I did everything as instructed but when I went to add the default, my printer did not come up, now I have a larger problem.

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

samu — Sun, 05 Nov 2017 19:38:17 GMT

This way does not work. It made things worse. I did everything as instructed but when I went to add the default, my printer did not come up, now I have a larger problem.

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

Stephen — Sun, 05 Nov 2017 19:39:02 GMT

Hi samu,

If you've tried the suggestions on the previoius page, and you're still having issues, you'll need to contact support. Our US-based team is available weekdays from 10am to 10pm (ET) at 1-800-OK-CANON (800-652-2666). Support at Canon USA is always free.

If you're not in the USA, please click HERE for support options.

Re: My Pixma printer gives message "printer offline." How do I correct this? Computer is

stenrudstrom — Wed, 10 Apr 2019 08:18:47 GMT

I'm on Mac OSX High Sierra 10.13.6. I have been using my Canon MP550 for almost 10 years without any problems moving up from earlier versions of OS9 to the 10s. Suddenly I'm getting "printer offline" statements. I have unplugged, re-plugged, change ports, done all that I can including following your instructions to delete the MP550 from the printer/scanner

list under System Preferences but when I click on Default my printer does not show up. Any suggestions? Thanks. Sten