topic Re: Pixma MG5320 won't print to CD in Desktop Inkjet Printers

Pixma MG5320 won't print to CD

CanonMG4320 — Sun, 07 Apr 2013 20:36:09 GMT

I just bought a new Canon printer to replace my old Epson R200. But now I feel very disappointed because I have tried to print to a CD with the software included and also with Surething Disc Labeler Gold 6, but it does not matter what I do, the printer does not accept to print to CD and asks to close/remove the cd tray and print to paper. It wants to print a CD label, not print to CD.

Printer settings in Windows 7 settings::

Media Type: Printable disc (recommended)

Printer Paper Size: Disc Tray G

Paper Source: Disc tray

Canon Easy-PhotoPrint EX settings:

Printer: Canon MG5300 series printer

Target Item: Standard disk 4.7"

Paper size: Printable Disc

Media Type: Printable disc (recommended)

Paper Source: Disc tray

Surething Disc Labeler settings:

Print Using: CD/DVD Printer

Disk Type: Canon - Standard Face (tray A, F, G)

Printer: Canon MG300 series Printer

I had just printed the alignment sheet and the test page from Windows, so the printer is NEW

Has anybody has had a similar problem, or any idea what I am doing wrong?

Re: Pixma MG5320 won't print to CD

Michael — Wed, 10 Apr 2013 21:40:36 GMT

Hello CanonMG4320.

It may be possible that the disk tray has not been inserted correctly.

So we can try to assist you, please document the exact error that occurs when the disk printout fails in the Easy-PhotoPrint program.

Re: Pixma MG5320 won't print to CD

jeffharms — Tue, 18 Jun 2013 01:16:47 GMT

I"m having the SAME problem!!!!

It used to work fine.

Whenever things come with a special program it's bad news.

So, I use Easy Photo Print Ex, just as this person did, selecting Printable disc and my printer continues to want me to load paper in the back. Typically it says open up the middle tray and insert a disc. Not any more!!!

I'm following the directions to the letter!!!!

HELP!!!!

jeff

Re: Pixma MG5320 won't print to CD

jeffharms — Tue, 18 Jun 2013 01:17:36 GMT

Also, it isn't the disc tray. this person, and I both have not gotten to that part because the machine won't invite us to insert the tray.

Re: Pixma MG5320 won't print to CD

Karl1 — Tue, 18 Jun 2013 02:59:37 GMT

Hi Jeffharms,

Just to make sure that we are on the same page, I would like to copy and paste the steps the instructions for printing on the disc from our knowledge base, that way you can double check your steps and make sure you haven't missed anything.

1. Start Easy-PhotoPrint EX.

2. Click Disc Label/Case Cover from Menu.

The Page Setup screen appears.

3. Set Print Type, Target Item or Paper Size, etc. in the General Settings section.

REFERENCE:

See Help on the target item and paper size that can be selected.
In the Layout Option dialog box, you can select whether to place all the inserted images on one page or to determine the number of pages automatically according to the number of inserted images. To display the Layout Option dialog box, click Layout Option....

4. Select the theme and the layout you want to use from Theme in Sample Layout.

5. If you want to change the layout, click Layout....

The Change Layout dialog box appears.

REFERENCE:

The layouts that can be selected may vary depending on the Print Type or Target Item.

6. If you want to change the background, click Background....

The Change Background dialog box appears.

In the Change Background dialog box, you can paint the background in a single color or paste an image file to it.

7. Click Select Images in the step button area on the left side of the screen.

The Select Images screen appears.

8. Select the folder that contains the image you want to print from the Folder Tree area.

The images in the folder will be displayed as thumbnails (miniatures).

IMPORTANT:

If Easy-PhotoPrint EX is started from another application (MP Navigator EX), the Folder Tree area will not be displayed.

The images selected in MP Navigator EX will be displayed as thumbnails.

REFERENCE:

You can also use still images captured from videos.
You can also use images downloaded from photo sharing sites on the Internet.

9. Select the image(s) you want to print, and click (Import to Inside Pages).

The selected image(s) is (are) displayed in the selected image area.

You can also select the image(s) you want to print by dragging it (them) into the selected image area.

REFERENCE:

To delete an image in the selected image area, select the image you want to delete and click (Delete Imported Image).

To delete all images from the selected image area, click (Delete All Imported Images).

10. Click Edit in the step button area on the left side of the screen.

The Edit screen appears.

11. Edit your disc label/case cover if necessary.

IMPORTANT:

The edit information will be discarded if you exit Easy-PhotoPrint EX without saving the edited disc label/case cover. It is recommended that you save the item if you want to edit it again.

REFERENCE:

When Printable Disc is selected for Print Type in the Page Setup screen, (Adjust Print Area) appears. In the Adjust Print Area dialog box that appears by clicking it, you can adjust the print area of disc label to print.

12.Click Print Settings in the step button area on the left side of the screen.

The Print Settings screen appears.

13. Set Media Type, Paper Source, etc. according to the printer and paper to be used.

REFERENCE:

When Printable Disc is selected for Print Type in the Page Setup screen, only Disc tray will be selectable for Paper Source.
When Printable Disc is selected for Print Type in the Page Setup screen, Print Position... appears. In the Adjust Print Position dialog box that appears by clicking it, you can adjust the print position on the disc label.
The media types may vary depending on the printer and the print type.
The paper sources may vary depending on the printer and the media type.
You can set a custom print quality level in the Print Quality Settings dialog box. To display the Print Quality Settings dialog box, select Custom for Print Quality and click Quality Settings....
You can specify the print range in the Print Settings dialog box. To display the Print Settings dialog box, click Advanced....

14. Click Print in the step button area on the left side of the screen.

REFERENCE:

When Case Cover is selected for Print Type in the Page Setup screen, crop marks (reference lines for trimming the image to its final size) are printed on the four corners of the print area. After printing, trim along the crop marks.

Crop marks may not be printed depending on the selected target item and paper size.

You can correct or enhance the selected image before printing.
See Help for details on each screen.

Printing Labels on Discs Directly

You can print labels on printable discs.

If you want to edit the details, return to Menu and select Disc Label/Case Cover. Refer to [ Printing Disc Labels and Case Covers ] within this webpage, for details.

IMPORTANT:

Do not set the disc tray until a message prompting you to load a printable disc appears. Loading a printable discwhile the machine is operating may damage the machine.

1. Make sure that the machine is turned on.

2. Start Easy-PhotoPrint EX.

3. Click Photo Print from Menu.

The Select Images screen appears.

IMPORTANT:

The thumbnails (reduced images) displayed in the screen may appear as follows:

- A black line appears along an edge of the image.

- An edge of the image appears cropped.

However, such images will be displayed normally when enlarged or previewed, and print results will not be affected.

4. Select the folder that contains the image you want to print from the Folder Tree area.

The images in the folder will be displayed as thumbnails (miniatures).

IMPORTANT:

If Easy-PhotoPrint EX is started from another application (MP Navigator EX, ZoomBrowser EX or Digital Photo Professional), the Folder Tree area will not be displayed.

The images selected in the application will be displayed as thumbnails.

REFERENCE:

You can also use still images captured from videos.
You can also use images downloaded from photo sharing sites on the Internet.

5. Click the image you want to print.

The number of copies appears as "1" below the clicked image, while the selected image itself will appear in the selected image area.

REFERENCE:

To delete an image in the selected image area, select the image you want to delete and click (Delete Imported Image).

To delete all images from the selected image area, click (Delete All Imported Images).

To print two or more copies of an image, click (Up arrow) until the number of copies you want is reached. To reduce the number of copies shown in the box, click (Down arrow).

6. Click Select Paper in the step button area on the left side of the screen.

The Select Paper screen appears.

7. Set the Printer in the Select Paper screen.

8. Select Printable Disc for Paper Size.

Set the Media Type according to the printable disc to be used.

REFERENCE:

When Printable Disc is selected for Paper Size, only Disc tray will be selectable for Paper Source.

9. Click Layout/Print.

The Layout/Print screen appears.

10. Select a layout you want to use.

11. Enter the title(s) and specify the details of the layout in Advanced.

REFERENCE:

Items that can be set may vary depending on the selected layout.

12. Click Print.

Follow the message to load a printable disc, then start printing.

Printing starts from the top of the image displayed in Preview.

REFERENCE:

You can adjust the printing position on the printable disc in the Adjust dialog box. To display the Adjust dialog box, click (Adjust Print Area/Print Position).
You can specify advanced Photo Print settings (number of copies, print quality, etc.) in the Preferences dialog box. To display the Preferences dialog box, click (Settings) or select Preferences... from the File menu.

Re: Pixma MG5320 won't print to CD

Phunnybone — Sun, 03 Nov 2013 15:09:17 GMT

I had the same problem.

Solution:

Make sure the inner door is closed (don't insert disc tray before attempting to print).

Then click on print to disc (with whatever program you happen to be using).

Now it will tell you to open the inner door and insert the disc tray.

On mine, I had to insert the tray all the way in (inserting to match the arrows didn't work).

The printer then aligned the tray the way it wanted and printed the disc.

Re: Pixma MG5320 won't print to CD

MedievalMark — Wed, 13 Nov 2013 21:38:30 GMT

I have the same problem with an apple mini..

Error message indicates "Printing cannot be executed becaus a printer supporeted by this software is not installed."

I have downloaded the drivers, and software several times. After each installation the same message is shown.

I have always been able to print CD's with this printer, what happened?

I need this abiliity for my business and if it cannot be made to work there is no point in my owning the Pixma MG5320.

WE NEED HELP!!!!

thank you.

Re: Pixma MG5320 won't print to CD

Phunnybone — Wed, 13 Nov 2013 21:51:18 GMT

Make sure the Mac Mini and the Canon printer are on the same network. (I use two wireless networks for my Mini and have to remember to switch it to the network where the printer resides before I try and print)

Re: Pixma MG5320 won't print to CD

MedievalMark — Wed, 13 Nov 2013 22:15:06 GMT

All are on the same (only network) and everything else prints properly, however much more slowly than earlier.

Re: Pixma MG5320 won't print to CD

Phunnybone — Wed, 13 Nov 2013 22:21:16 GMT

Here's what I've got installed on my mini for the printer:

Re: Pixma MG5320 won't print to CD

MedievalMark — Wed, 13 Nov 2013 23:04:36 GMT

Me too!!!!!!

Re: Pixma MG5320 won't print to CD

MedievalMark — Fri, 15 Nov 2013 23:20:10 GMT

OK, none of this works.

I have everything you do and still nothing.

Suggestions?

Mark

Re: Pixma MG5320 won't print to CD

Michael — Tue, 19 Nov 2013 17:01:36 GMT

Hello.

Please contact our technical support group for additional assistance with this matter. Please use the link below:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: Pixma MG5320 won't print to CD

Laudio — Wed, 16 Nov 2016 14:14:04 GMT

Just bought a Pixma MG7720 to print CD's. I used Espons and they broke, so I thought I would try a Canon. So far, I am NOT HAPPY, I can NOT get this to print anything but paper. I have used My Image Garden, Easy-Photo PRint EX and even just try to create my own from Indesign and NOTHING will let me pick the cd try to print. Totally Frustrated.

I am printing from a Brand new iMac running Sierra 10.12.1 and I have downloaded the drivers several times and My Image Garden and Easy-Photoprint ex all several times....I called Tech Support 3 times and NOBODY at Canon has helped me with this problem. I am ready to return the printer and go back to Epson.

Has ANYBODY printed cds with the PIxma MG7720 and a MAC running Seirra?

Re: Pixma Ip4950 won't print to CD

leonardoclom — Mon, 22 May 2017 20:00:42 GMT

I have the same problem and when I push the print button from Easy Photo Print Ex appear "error while printing"

The printer tries to print but doesn't work. What can I do?

Re: Pixma MG5320 won't print to CD

LHPixmaMX925 — Tue, 16 Jan 2018 16:47:22 GMT

Me too,

I bought a Pixma MX925 to do the same to replace my old Epson, I have manged to set up a disc to print and managed to print a Cd, then I couldn't print another with the same setting, left it a while, tried again and managed to print again to CD, but couldn't print another. I did this on and off for a couple of days trying to print in a number of copies to no availe, now when I try to print to Cd from this same setting the printer prints to paper.

When I first bought the printer and tried to set up with the CD my IMac almost set-up from the cd but failed a few times eventually I had to download all the drivers and software see attached pic. Do I have all I need?

I am not a computer buff at all, just expect everything to work once your set up to go. I have found in the past that Canon software works better on Windows but find Mac more stable.

This is the file I am trying to print to CD with the settings but it refuses to print for some reason.

Your help would be much appreciated.

Thanks

Re: Pixma MG5320 won't print to CD

Michael — Thu, 03 May 2018 15:05:59 GMT

LHPixmaMX925,

When you are unable to print from the Easy-PhotoPrint program, what error occurs?

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