topic Re: my printer has started to print in only the top left quarter of the page. help in Desktop Inkjet Printers

my PIXMA MX310 has started to print in only the top left quarter of the page. help

wendolynsworld — Wed, 30 Nov 2022 17:02:13 GMT

My pixma MX310 printer has started to print the whole document in the upper left quarter of the page and i can't figure out what setting may need to be changed. in the print preview it shows the full page ready to print. i'm frustrated

Re: my printer has started to print in only the top left quarter of the page. help

Michael — Tue, 12 Mar 2013 01:03:03 GMT

Hello wendolynsworld.

It may be possible that the paper size is currently set to 4"x6" or 5"x7".

Before printing, please check the printer settings in the Print menu on your computer. Make sure that the paper size is set to "Letter" or 8.5"x11".

If you have any difficulties with finding the paper size setting, please tell us what version of Windows or Mac OSX is on your computer.

Also, tell us what programs are being used when this issue occurs.

Re: my printer has started to print in only the top left quarter of the page. help

HSC — Tue, 19 Dec 2017 01:49:59 GMT

I have an iP6700D printer. All of a sudden, in the middle of a project, it started printing on only a quarter of the page despite being set to print one per page, fit to page and letter size. Print preview looks fine but printing is problematic. Originally using The Print Shop app, but it still does this when printing as PDF in Adobe Reader and Preview. Please help.

Re: my printer has started to print in only the top left quarter of the page. help

BillS — Mon, 26 Mar 2018 20:00:25 GMT

Hi HSC,

In order to better assist you, allow me to ask a couple questions:

What size paper is being requested from the computer?
Which version of Window or Macintosh are you using?

I look forward to your reply.

Re: my printer has started to print in only the top left quarter of the page. help

keetha — Sat, 15 Sep 2018 17:32:46 GMT

My MG5720 just started doing this using Pages. My paper size is set to US Letter, 8.5x11". In the print preview, it looks correct but when it prints, the entire page is printed in the upper left corner.

I have an iMac, OS High Sierra 10.13.6.

Re: my printer has started to print in only the top left quarter of the page. help

moodymoo — Thu, 06 Dec 2018 20:33:40 GMT

Has there been a solution to this? All of us are having the same issue. Settings are for Standard letter 8 1/2 x 11 but yet the printing is all up in the upper right 1/4th of the page. Please Canon, what changed and how can we fix it? I have a Canon MG8100.

Re: my printer has started to print in only the top left quarter of the page. help

ArthurJ — Thu, 13 Dec 2018 17:05:49 GMT

Hi moodymoo,

In order to better assist you, allow me to ask a couple questions:

Are you printing a document or a photo?
Which version of Window or Macintosh are you using?
What program are you using to print?

We look forward to your reply.

Re: my printer has started to print in only the top left quarter of the page. help

GordonMcElroy — Mon, 15 Mar 2021 15:27:32 GMT

Pixma MX922 now only prints a 1/4 size version of the letter-size page in the upper left-hand corner of the paper.

If I print from Chrome, the same thing happens.

I have deleted all printers from my MacBook Pro 2X and the problem persists.

If I print the same letter size on my Brother HL2270DW laser, everything prints perfectly.

The paper size is correct and the Canon printer is my default printer.

I love the results this printer used to deliver. Now I am not inclined to replace it with a newer Canon.

Any assistance is appreciated!

Gordon

Re: my printer has started to print in only the top left quarter of the page. help

whealan — Thu, 25 Mar 2021 15:40:54 GMT

My MX535 has just started to do the same, after changing the scale from custom 200% back to default. It still prints correctly however if I do it using Print Through System Dialogue. All settings are default and the page size is correct at A4

Re: my printer has started to print in only the top left quarter of the page. help

Rob_Daly — Tue, 04 May 2021 21:00:31 GMT

Having the exact same issue - MX490 - Using a macbook pro mac os Catalina. Tried reinstall, reboot, changing paper sizes. Please help

Re: my printer has started to print in only the top left quarter of the page. help

ArthurJ — Mon, 24 May 2021 17:36:06 GMT

Hello,

I recommend you contact Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.

You will need to have a Canon account when you call. If you have not created account, please click HERE:

Re: my printer has started to print in only the top left quarter of the page. help

whealan — Mon, 24 May 2021 19:24:01 GMT

Thank you.

After battling with Safari instead of Chrome, which made the printer work but was desperately slow overall, I decided to delete Chrome entirely and reinstall it but to no avail. I therefore also reloaded the USB printer driiver (not IJ) on top of the existing one (it said this driver already exists do you want to download it again - yes) and this did the trick. I am now leaving well alone.

Re: my printer has started to print in only the top left quarter of the page. help

GordonMcElroy — Tue, 25 May 2021 14:23:05 GMT

macOSHigh Sierra

Still having problem of any print job-spreadsheet, email, photo only printing in the top left quarter of the page on my MacBookPro.

Everything prints correctly on my HP laptop.

Paper size is correct. I have deleted and reloaded printer driver on my Mac and this problem persists.

Thank-you!

Re: my printer has started to print in only the top left quarter of the page. help

stevebinfrance — Wed, 30 Nov 2022 16:54:20 GMT

Please don't treat us as idiots. Do you honestly think we haven't done all that. How about updating the drivers for the MG7150? Get real

Re: my printer has started to print in only the top left quarter of the page. help

mpetrick — Sat, 18 Feb 2023 19:49:28 GMT

I have a Canon MX922, Mac OS 13.1 Ventura, In printer settings the paper size is 'letter'. Same issue as others, the printer prints only in upper left quarter of sheet, shrinking full page to quarter size.

Re: my PIXMA MX310 has started to print in only the top left quarter of the page. help

rjordan — Mon, 19 Jun 2023 06:06:53 GMT

Hi,

I have the same issue and found a workaround. When you open the print dialog box, go to more settings and scroll to the bottom and select "open pdf in preview". It will open your document in the Preview application on your mac ad you can print a full page from there.

print dialog box > more settings > Open PDF in Preview > print document from Preview app on mac. Good Luck!

Re: my PIXMA MX310 has started to print in only the top left quarter of the page. help

akchilders — Mon, 18 Sep 2023 22:09:03 GMT

2020 iMac Desktop started printing in top left corner several months ago.

Now have new 2023 MacBook Pro, just installed the driver today for my Canon Pixma. Worked fine for about 100 pages and now is printing again in the upper corner.

MacOS Ventura 13.5.2

PLEASE HELP!!

Re: my PIXMA MX310 has started to print in only the top left quarter of the page. help

eauerfeld — Tue, 27 Aug 2024 23:14:13 GMT

So, here I am in August of 2024 and the problem persists. I, too, can only print in the upper left side of a page (except if I open in PDF preview) and yes, I've checked that I'm printing to the correct paper size (I share in a previous sufferer's indignation at that answer from Canon. Seriously?!). I've done everything everyone else has done. Canon, please clean house. The only thing I disagree with is that I will NOT be purchasing another Canon. I assume the problem is not being resolved because Canon would like me to upgrade and purchase a newer one. That will not be happening.

Re: my PIXMA MX310 has started to print in only the top left quarter of the page. help

smo — Fri, 25 Oct 2024 23:49:54 GMT

My printer (Canon MX720) only seems to print on a quarter of the page when I try printing something from the web. So far, it is not happening with regular word docs, etc. I have found the work around by viewing as a pdf but this is a pain when you are printing frequently from the internet. And a waste of paper (I use for scrap paper but why still a waste).

I have checked:

- paper size

- reinstalled software

- rebooted, etc

I used to work on a Helpdesk & I know you have to ask all the silly questions, is it plugged in, have you tried rebooting, etc. From the thread it seems that we have all tried all those options. Perhaps a Canon rep needs to visit one of us & see what they can do.

Re: my PIXMA MX310 has started to print in only the top left quarter of the page. help

smo — Sat, 26 Oct 2024 00:11:11 GMT

I was using Google Chrome. I just tried using Safari & it seems to work correctly. For now, on thiat webpage.