topic Re: Cannon Pixma iP3000 in Desktop Inkjet Printers

Cannon Pixma iP3000

rragu83 — Thu, 08 Aug 2013 22:15:32 GMT

My Cannon Printer quit printing green color. I have tried everything to my disposal and nothing has worked.

Re: Cannon Pixma iP3000

Stephen — Thu, 08 Aug 2013 22:59:58 GMT

Hi rragu83!

So that the Community can help you better, we will need to know any error messages you're getting, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet). Any other details you'd like to give will only help the Community better understand your issue! Thanks and have a great day!

Re: Cannon Pixma iP3000

rragu83 — Fri, 16 Aug 2013 18:02:45 GMT

I am using Windows 7/64 bit operating system. My printer is connected by USB cable. I do not receive any error reports. The printer has been working fine until about 6 months ago. It does not print the yellow color. The only thing I have done which might have caused the problem is using refill ink I have bought at K-Mart and Staples. I have not let the ink cartridges run dry.

Re: Cannon Pixma iP3000

Julius — Sun, 25 Aug 2013 22:14:03 GMT

Hello rragu83,

Please try running through 2-3 print head cleanings through the printer driver.

If the issue persists, or for step-by-step directions on how to perform the cleaning, please click on the following "Contact Us" link for further support.

Thanks!

Re: Cannon Pixma iP3000

rragu83 — Mon, 26 Aug 2013 19:00:22 GMT

Your info did not change anything. The printer does not print the yellow color. Thank you