Printer wants to scan when sent a document to print

Chase_wil — Tue, 27 Feb 2018 01:04:45 GMT

Whenever I go to my document and click the print button, my computer says "printing 100%" before I get the chance to click the start button, when I click the start button, the printer takes the paper half way, stops, starts scanning and then sends it through without printing. I have a Pixma MG3022 printer.

Re: Printer wants to scan when sent a document to print

Jason — Tue, 27 Feb 2018 01:25:52 GMT

Hi, Chase_wil!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF

Thanks!

topic Printer wants to scan when sent a document to print in Desktop Inkjet Printers

Printer wants to scan when sent a document to print

Re: Printer wants to scan when sent a document to print