MX922 Scan to PDF problem

RKAinMich — Fri, 23 Feb 2018 22:10:01 GMT

I having been searching the forums and haven't found the problem (inconvenience) that I am trying to fix. I can scan to PDF if I use the IJ Scan Utility, but if I try to scan using the buttons on the printer control panel, the panel's display states that it is warming up and then a window labeled "Canon MX920 Series - Scan to PC" pops up on my computer and offers me two choices for programs that I use for a film scanner.

I am running Windows 7, 64-bit and the MX922 is connected by a USB.

I don't want to have to load another application when I want to scan. I would like to hit the button and have the file on my computer. Any suggestions?

Thanks!

Re: MX922 Scan to PDF problem

Michael — Fri, 04 May 2018 18:48:22 GMT

Hello.

Try the following adjustment to see if we can resolve this issue:

1. Click Start and open the Control Panel.

2. Once open, open Devices and Printers.

3. Right-click on the MX920 and choose 'Scan Properties'.

4. Go to the Events tab.

5. Choose the appropriate event, then select the desired program to open.

6. Click OK when finished.

Once this has been done, try scanning from the operator panel.

If you continue to have difficulties, find more help at Contact Us.

topic Re: MX922 Scan to PDF problem in Desktop Inkjet Printers

MX922 Scan to PDF problem

Re: MX922 Scan to PDF problem