topic Re: MP620 printer in Desktop Inkjet Printers

MP620 printer

curt — Sat, 27 Jul 2013 13:54:47 GMT

Printer will only print the headings in blue and not the black text in e-mail. Any help would be appreciated

Re: MP620 printer

Julius — Sat, 10 Aug 2013 18:48:02 GMT

Hello curt,

To begin, please try printing a nozzle check pattern and compare the results with the image that has been attached. If the pattern prints incorrectly, 2-3 cleanings may have to be done.

If the issue persists, please click on the following "Contact Us" link for further support.

Thanks so much!

Re: MP620 printer

curt — Mon, 12 Aug 2013 12:28:07 GMT

I changed out the black ink ( large one) and this did the trick, looks as if the ink some how wasn't getting to the print head. Working fine now.