https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Printer-doesn-t-recognize-the-ink-cartridge/m-p/242544#M25724 <P>Hi Chanekr,</P><P>&nbsp;</P><P>It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:<BR /><BR /><A href="http://Canon.us/ContactLI" target="_blank">http://Canon.us/ContactLI</A></P> Fri, 04 May 2018 15:13:10 GMT Patrick 2018-05-04T15:13:10Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Printer-doesn-t-recognize-the-ink-cartridge/m-p/234171#M25723 I have a pixma mx870 printer. It has an error message that it doesn't recognize the magenta ink. Even though i changed the cartridge twice. I cleaned the contacts on the printer, it didn't help. What else can i do? I wouldn't even mind bypassing the problem and printing only in black and white. Sun, 04 Feb 2018 14:33:38 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Printer-doesn-t-recognize-the-ink-cartridge/m-p/234171#M25723 Chanekr 2018-02-04T14:33:38Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Printer-doesn-t-recognize-the-ink-cartridge/m-p/242544#M25724 <P>Hi Chanekr,</P><P>&nbsp;</P><P>It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:<BR /><BR /><A href="http://Canon.us/ContactLI" target="_blank">http://Canon.us/ContactLI</A></P> Fri, 04 May 2018 15:13:10 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Printer-doesn-t-recognize-the-ink-cartridge/m-p/242544#M25724 Patrick 2018-05-04T15:13:10Z