https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Canon-MX472-cleaning/m-p/230243#M25577 The paper always in the machine，how can i open the machine to take out the paper and clean the encoder film，thanks！ Tue, 16 Jan 2018 03:14:15 GMT 491827073 2018-01-16T03:14:15Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Canon-MX472-cleaning/m-p/230243#M25577 The paper always in the machine，how can i open the machine to take out the paper and clean the encoder film，thanks！ Tue, 16 Jan 2018 03:14:15 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Canon-MX472-cleaning/m-p/230243#M25577 491827073 2018-01-16T03:14:15Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Canon-MX472-cleaning/m-p/242392#M25578 <P>Hello.</P><P>&nbsp;</P><P>Troubleshooting with our support group will be needed to resolve your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://Canon.us/ContactCF/" target="_blank">Contact Us</A>.</P> Thu, 03 May 2018 15:20:23 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Canon-MX472-cleaning/m-p/242392#M25578 Michael 2018-05-03T15:20:23Z