topic Re: paper jam MP470 in Desktop Inkjet Printers

paper jam MP470

Penny1015 — Tue, 23 Jul 2013 13:43:11 GMT

Error message: Paper output slot. Paper is jammed. There is no paper jammed. How do I remove the error message?

Thanks

Error message jammed paper MP470

Penny1015 — Tue, 23 Jul 2013 15:53:40 GMT

The MP470 printer states there is jammed paper. There is no paper jam.

How do I override the error message? I have tried unplugging the printer with no success.

I know for a fact that there is no paper jam.

Re: paper jam MP470

Tiffany — Tue, 23 Jul 2013 17:04:16 GMT

Hi Penny1015!

Please note, the Canon Forums aren't intended for immediate support, however you can feel free to contact our Tech Support Team by phone at 1-800-OK-CANON (Monday-Friday 8:00 a.m. - 8:00 p.m. ET, excluding holidays), or email 24 x 7 by clicking HERE.

We appreciate your continued interactions on our forum in accordance to Canon's Forum Guidelines.

Thanks!

Re: paper jam MP470

Penny1015 — Tue, 23 Jul 2013 17:47:14 GMT

Continue to list solutions here.

Re: paper jam MP470

Karl1 — Tue, 30 Jul 2013 01:52:21 GMT

Hi Penny1015,

If the MP470 is giving a paper jam error and you have already checked inside the printer for any obstructions that would cause the error, there is likely an issue with the paper feed that would require service. I would recommend using the Contact Us link to get in touch with our support staff who can provide available service options.