TS6150 Install Router Corrupted

PeteJZ — Thu, 26 Apr 2018 09:47:39 GMT

During the install a message appeared saying that the existing network would be disabled. Because the initial install did not work I was able to get the printer to connect to a second router and the pc and printer work fine. HOWEVER the original router name was changed to "R" and was not changed back. I can't access it as the password I entered (a guess!) was not recognised. How do I get back my router? Its used in a separate part of the house and is essential to other users who now can't access the internet etc.

Thanks

Re: TS6150 Install Router Corrupted

Stephen — Thu, 26 Apr 2018 12:28:58 GMT

Hi, PeteJZ!

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA TS6150 Series isn't supported by our techs here at Canon USA.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

topic Re: TS6150 Install Router Corrupted in Desktop Inkjet Printers

TS6150 Install Router Corrupted

Re: TS6150 Install Router Corrupted