Pixma MG7700 printer much slower after firmware upgrade to 2.020

EdHunter — Mon, 09 Apr 2018 20:37:48 GMT

Since updating the firmware 4 days ago, I've noticed that the time from requesting a print, to actual printing is taking about 5 minutes. There is a significant delay for the box indicating ink level (BTW ink levels are not provided) appears. When it does, there is a message along the lines of "...port is busy". It then disappears, but nothing is apparently happening. After several seconds, the printer display has words indicating to wait, after another several seconds, the document finally prints.

This printer is not the fastest in the first place, although quite tolerable. Now it is no longer tolerable.

Re: Pixma MG7700 printer much slower after firmware upgrade to 2.020

Patrick — Wed, 18 Apr 2018 16:55:31 GMT

Hi EdHunter.

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

topic Re: Pixma MG7700 printer much slower after firmware upgrade to 2.020 in Desktop Inkjet Printers

Pixma MG7700 printer much slower after firmware upgrade to 2.020

Re: Pixma MG7700 printer much slower after firmware upgrade to 2.020