topic Unable to send email with attachment after scanning through mobile app in Desktop Inkjet Printers

Unable to send email with attachment after scanning through mobile app

kanchan — Tue, 27 Mar 2018 01:57:34 GMT

Hi, i just purchased MX492 model printer and it is all working fine when i access it from laptop. However, while using mobile app, it doesnt let me send email as an attachment.

"Send" button is always disabled so i couldnt send it. I use iphonex. Is there a way i can fix or do i need to try a different printer model?

Re: Unable to send email with attachment after scanning through mobile app

Patrick — Fri, 04 May 2018 15:58:58 GMT

Hi kanchan,

Are you able to save the image to your phone first and then send it via email?

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