topic Re: No option to change head alignment values during manual head alignment procedure (MG7720) in Desktop Inkjet Printers

No option to change head alignment values during manual head alignment procedure (MG7720)

overhear — Wed, 26 Sep 2018 13:57:54 GMT

I'm trying to complete the manual print head alignment procedure on my MG7720 printer, but I am not seeing the option to change the head alignment values.

What I see is:

MAINTENANCE > MANUAL HEAD ALIGNMENT > "Load 3 sheets of paper" > Prints out pattern >

"Did the page print correctly?" > No > Returns to "Load 3 sheets of paper"

I just updated the firmware, but that didn't change anything.

Re: No option to change head alignment values during manual head alignment procedure (MG7720)

overhear — Wed, 26 Sep 2018 14:52:40 GMT

Okay, I'm a dope! Turns out that I wasn't being shown the option to change the head alignment values is that I was choosing 'No" at the 'Did the page print correctly' prompt, rather than 'Yes.'

Hopefully this will help another dope out there!

Re: No option to change head alignment values during manual head alignment procedure (MG7720)

tequilasgrrl — Sat, 29 Aug 2020 23:36:36 GMT

thank you soooo much! I've wasted countless hours dealing with this, and that's all I had to do to! If it didn't print correctly why would I click yes? Jeez

Thanks again, you saved me a bundle I was ready to admit defeat, return print head, and buy a whole new printer