PIXMA MX922 Scanner not working

jrrisk — Sun, 09 Sep 2018 21:03:20 GMT

I just set up our PIXMA MX922 All-In-One Printer. The printer works fine, but I cannot get the scanner to work. The Printer connected to the wifi network and the computer discovered the printer and installed it. However, when we open the scanner, a blank box pops up. With our old Canon printer the box would open and display an image of what was on the scanner. Our operating system is Mac OS 10.13 High Sierra.

Thanks in advance.

Re: PIXMA MX922 Scanner not working

Patrick — Mon, 10 Sep 2018 11:38:58 GMT

Hi jrrisk,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

topic Re: PIXMA MX922 Scanner not working in Desktop Inkjet Printers

PIXMA MX922 Scanner not working

Re: PIXMA MX922 Scanner not working