topic Canon Pixma MG5450 Printer now printing green instead of black in Desktop Inkjet Printers

Canon Pixma MG5450 Printer now printing green instead of black

George2 — Fri, 07 Sep 2018 11:28:26 GMT

Apologies if this has been asked before. I print my own CD labels on prinable CDRs using Canon Easy-PhotoPrint EX to a Canon MG5450. Until yesterday this printed black perfectly. Now it has started replacing black with green. I've run through Cleaning and Deep Cleaning and roller cleaning but to no avail. I am using Windows 7 and the artwork I create is done in Photoshop CS6. As I said, I have had no problems until yesterday and I haven't made any changes.

I would appreciate any help and advice.

Thanks

George

Re: Canon Pixma MG5450 Printer now printing green instead of black

Danny — Fri, 07 Sep 2018 12:48:12 GMT

Hi, George!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

Re: Canon Pixma MG5450 Printer now printing green instead of black

George2 — Fri, 07 Sep 2018 13:41:11 GMT

Hi Danny

I didn't realise that this forum is US only. I will redirect my post to Canon UK.

Thanks

George