topic Re: Printer prints blank pages from computer but prints from elsewhere in Desktop Inkjet Printers

Printer prints blank pages from computer but prints from elsewhere

sarafredericks — Wed, 05 Sep 2018 15:12:51 GMT

My Canon Pixma MG7720 will only print a blank page from my computer, but it *WILL* print if I make a copy from the printer or print a template page (graph paper, calendar, etc.). I've uninstalled and reinstalled all software and drivers and attempted several setting adjustments to try to get it to work. It's frustrating because it's obviously functional and it does print (so there are no blockages, print head issues, cartridges issues, etc.) The only response i've found are issues that I'm not experiencing, like tape on the cartridges, broken printer head, and blockages. But it prints. Just not from my computer. So any help or thoughts would be greatly appreciated.

Re: Printer prints blank pages from computer but prints from elsewhere

Michael — Wed, 05 Sep 2018 16:07:02 GMT

Hello.

A test of your PIXMA MG7720 should be performed. This will tell us if the printer is working correctly. To do this, please load letter-sized paper in the PIXMA MG7720 and follow these steps:

1. Flick the HOME screen and then tap Setup on your PIXMA MG7720.

2. Tap Maintenance.

3. Tap Print nozzle check pattern.

4. Tap Yes.

The Nozzle Check will print. Include a picture or scan of the print when responding to this message.

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Re: Printer prints blank pages from computer but prints from elsewhere

sarafredericks — Sat, 08 Sep 2018 12:49:59 GMT

But it prints fine from other sources, so it is functioning.