topic Re: Slow Printing Fix in Desktop Inkjet Printers

Slow Printing Fix

Chey187 — Tue, 28 Aug 2018 14:30:11 GMT

Hi guys, I have a Cannon MX922 and had the same problem. For me my printer took 5+ minutes just to process then to print just one page. I also couldn't see the ink levels anymore in the printing pop-up box on my laptop when I went to print. I even did the suggesting LAN detail print to see the connection strength and it was strong.

I fixed my issue by downloading the drivers to the printer. I found that a driver was unavailable when I tried to just reconnect the printer to my laptop wirelessly. But I got all the drivers and it fixed my problems.

I downloaded the drivers from here:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-series-inkjet/mx922/pixma-mx922#drivers_downloads_tab [link replaced with Canon USA link to ensure the right software is offered]

There's a set for Windows and for Mac. I hope this helps, good luck.

Re: Slow Printing Fix

Stephen — Tue, 28 Aug 2018 14:30:40 GMT

For what it's worth, the above-linked site is not a Canon site. Our drivers and software can all be downloaded directly from usa.canon.com/support

The direct page for support (including the most up-to-date drivers and software) for the MX922 can be found HERE.

We hope this helps!

Re: Slow Printing Fix

Chey187 — Tue, 28 Aug 2018 14:33:27 GMT

Oh sweet, when I googled for them I didn't see that page but it definately makes sense that you guys would have your own drivers on the site too Lol. Thank you!

Re: Slow Printing Fix

Miggy7 — Thu, 27 Feb 2020 23:04:15 GMT

Make sure the printing paper size is 8 1/2 x 11 instead of "custom" as well as the driver update. This worked for me on my MG6620.

Fixed MX922 problem

mary0552 — Tue, 09 Jun 2020 03:19:20 GMT

Well I fixed the MX922 slow or not printing problem. It is still slow for complex printouts, but at least it is much better now. I don't know about scanning because I use VuScan software instead of Canon. It is very reliable.

There is new firmware for Catalina. It only works for Catalina 10.15.5 and after, not before.

This is what I did:

A - Go to this website and follow instructions to download the new firmware and update it in the printer. Warning - once it is downloaded into the printer you cannot go back to the previous firmware.

https://support.usa.canon.com/kb/index?page=content&id=ART169031&actp=search&viewlocale=en_US&searchid=1591585416508

After updating the firmware, then I did this (maybe it is not necessary, but I wanted to be sure):

Turned off printer
Uninstalled the printer from Mac printer preferences: preferences/printers, choose printer then click on minus sign
Unplugged printer from wall
Rebooted (restarted) Mac computer
Plugged in printer, turned on printer
Reinstalled the printer on the Mac: preferences/printers, click on plus sign.

Maybe this will help some of you, hope so.