Updated MX410 Driver Now Lost Scanning Function

Kjsfmb — Thu, 23 Aug 2018 13:32:45 GMT

I received a message when trying to scan a document via my desktop control panel function for the Canon MX410 that my driver was out of date. I updated via the canon support website. When I now open my printer via the control panel on my computer, the option to scan has disappeared. How do I get this option back? All I get when I open my printer is the option to view the driver status & the queue status. I used to have an icon/click area to instruct the printer to scan. If anyone can help get my scanning function back I would appreciate it!

Re: Updated MX410 Driver Now Lost Scanning Function

Patrick — Thu, 23 Aug 2018 14:06:12 GMT

HI Kjsfmb,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

topic Re: Updated MX410 Driver Now Lost Scanning Function in Desktop Inkjet Printers

Updated MX410 Driver Now Lost Scanning Function

Re: Updated MX410 Driver Now Lost Scanning Function