topic Re: Canon My Image Garden v3.6.1 in Desktop Inkjet Printers

Canon My Image Garden v3.6.1

justasiam — Sun, 19 Aug 2018 23:50:54 GMT

I have had this Canon MG7720 printer for over a year now. It has been working flawlessly.

I am having issues with My Image Garden v3.6.1.

I print a DVD label on my dvd and it prints each one faded out and not true colors.

When I print the same exact image file on standard paper, it prints perfectly.

Ideas?

Re: Canon My Image Garden v3.6.1

Patrick — Mon, 20 Aug 2018 19:01:29 GMT

Hi justasiam,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: Canon My Image Garden v3.6.1

justasiam — Tue, 21 Aug 2018 15:30:41 GMT

Thank you for the reply. I did call tech support and it turns out that the faded print was due to the label on the dvds I was using. Never seen that before.

Anyway, all solved.