Canon MX860 scan driver errors

kgee25 — Fri, 17 Aug 2018 08:27:47 GMT

I ve used an MX860 for many years very successfully until moving to Windows10 ( apparently not supported ) and now every few months I have to re install the drivers and MP Navigator EX 2.1 to get the scanner to work.

I use the Windows 8.1 64bit install download and all works fine for a while but then for no apparent reason the scanner stops working ( from both MP Navigator and Windows Fax & Scan ) showing driver errors.

Other computers on my network also loose the scanning functionality as well even though the printer funcyion always works.

In MP Navigator I get th following message

"An err has occurred in the scanner driver ......"

It's almost as though some Windows 10 update seems to corrupt the driver then after a re install all's well again.

I realise it looks as though windows 10 isn't supported but there's nothing wrong with the MX860 and I'd really like to understand why I have to keep re installing it.

It's connected to the wired LAN and it's always been configured with a fixed ip address.

Any help would be appreciated

Re: Canon MX860 scan driver errors

Michael — Fri, 17 Aug 2018 15:23:06 GMT

Hello.

The MX860 is only compatible with Windows 8.1 and earlier. You will have to use a computer with an earlier version of Windows in order to ensure full functionality of the printer.

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topic Canon MX860 scan driver errors in Desktop Inkjet Printers

Canon MX860 scan driver errors

Re: Canon MX860 scan driver errors