topic Re: HELP PLEASE in Desktop Inkjet Printers

HELP PLEASE

gonzaligoo — Sun, 14 Jul 2013 23:17:25 GMT

The MP620 driver I dl is not helping me run the scanner!!! also how do I get the programs like Navigator. I thought by setting up the prnter it would set up the whole thing with all of the goodies like when I had the original disk. I lost when i moved!!! Can someone help me. I can print but not scan. Thank you much~

Re: HELP PLEASE

Jason — Mon, 15 Jul 2013 03:00:12 GMT

Hi!

The community is eager to assist! To ensure the most accurate information is provided, we’ll need to know the version of Windows or Mac you are using. We look forward to hearing back from you!

Re: HELP PLEASE

gonzaligoo — Mon, 15 Jul 2013 03:05:42 GMT

Thank you Jason,

I think I need to dowload the original driver, but not sure. Anycase I am running windows 8.

Re: HELP PLEASE

Michael — Tue, 16 Jul 2013 13:21:26 GMT

Hello.

For Windows 8, the latest drivers and MP Navigator scanning program would have to be downloaded from our website.

Visit the following link to access the latest downloads.

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp620#DriversAndSoftware

If additional assistance is needed, feel free to call us at 1-800-OKCANON.