topic MX870 Won't copy but does print in Desktop Inkjet Printers

MX870 Won't copy but does print

GrandpaKim — Wed, 15 Aug 2018 19:22:48 GMT

My MX870 just stopped copying. It still prints from the computer just fine. However, it won't copy anything from either the platten or the ADF. If I put something on the platten, the preview function still works and I can see what I placed on the platten. However, when I go to copy it, either in Color or Black&White, all I get is a blank piece of paper. It sounds like it's trying to copy, and the paper is fed through the printer slowly, but nothing prints. I've performed both a general cleaning and a deep cleaning, but it still won't copy. I can still scan stuff to the computer. The printer is connecting with my Windows 7 Professional computer via Wi-Fi.

Re: MX870 Won't copy but does print

Michael — Wed, 15 Aug 2018 19:35:11 GMT

Hello.

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Re: MX870 Won't copy but does print

GrandpaKim — Wed, 15 Aug 2018 19:40:35 GMT

And just like that it's now copying. I don't know what I did.