new 3620 poor print quality

artbrock65 — Tue, 14 Aug 2018 04:00:49 GMT

new MG 3620 that I just bought & installed.

Printing a picture from PC via USB cable.

Pictures print dark & look poor quality.

When I click Printer Properties ONLY options are:

Paper Source

Media

B&W or color

If I click on Advanced, it goes to a flow chart that has a Graphic / Print Quality with a drop down box, only options are 300x300 or 600x600

I'm sure this printer can print a nice picture, I just can't find where to adjust the quality settings.

I have tried printing through several sources.

I have looked all over the printer settings

Re: new 3620 poor print quality

BillS — Tue, 14 Aug 2018 19:56:34 GMT

Hi artbrock65,

It sounds like you may be using Windows generic drivers rather than the full Canon drivers, so let's make sure you have the full set.

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