topic Re: My MX 492 wont print power point in Desktop Inkjet Printers

My MX 492 wont print power point

redrockmissy — Tue, 07 Aug 2018 13:30:15 GMT

I can get my printer to print almost all my printing jobs. But trying to print my power point is printing.
All I get is spooling. I've done everything I have found to fix this.

Help!!

Re: My MX 492 wont print power point

Patrick — Tue, 07 Aug 2018 15:53:16 GMT

Hi redrockmissy,

What version of Windows (or OS X) is installed on your computer?

Are you using your PIXMA MX492 with a USB cable or wirelessly?

Re: My MX 492 wont print power point

redrockmissy — Tue, 07 Aug 2018 19:15:46 GMT

It's now windows 10 and I'm using a cable. I can get things printed on other site but not powerpoint.

Re: My MX 492 wont print power point

Patrick — Mon, 20 Aug 2018 18:58:40 GMT

Hi redrockmissy,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI