https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG3022/m-p/250419#M24425 <P>So it says theres a paper Jam and i Have never used this printer before, its new and its not working. I received it as a gift and this does not make sence.</P> Sat, 28 Jul 2018 15:37:33 GMT Thooraax 2018-07-28T15:37:33Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG3022/m-p/250419#M24425 <P>So it says theres a paper Jam and i Have never used this printer before, its new and its not working. I received it as a gift and this does not make sence.</P> Sat, 28 Jul 2018 15:37:33 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG3022/m-p/250419#M24425 Thooraax 2018-07-28T15:37:33Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG3022/m-p/250425#M24426 <P>Hello.</P><P>&nbsp;</P><P>Unplug the power from the unit and remove any paper that was loaded in the printer.&nbsp; Next, make sure that all of the packing materials were removed from the printer before trying to print again.</P><P>&nbsp;</P><P>If the error persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://Canon.us/ContactCF/" target="_blank">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 28 Jul 2018 15:55:59 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG3022/m-p/250425#M24426 Michael 2018-07-28T15:55:59Z