MX925 Not feeding paper

graeallan — Tue, 17 Jul 2018 20:51:27 GMT

I have an MX925 which has had light use since new in june 2016.

It has begun erratically to not feed paper from the primary (lower) tray and giving error 1008 'out of paper' despite there being plenty of standard A4 paper.

I have run the cleaning process and tried it with the tray near full and near empty and also changed rollers ... all to no effect.

It now fails to feed at least 9 out of 10 attempts so has become virtually useless as a printer.

Any ideas what to do to solve this problem?

Thanks in advance.

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MX925 Not feeding paper