Canon MG5760

Amber50ishau — Wed, 11 Jul 2018 06:44:28 GMT

Hi, something went wrong with an update, so basically I had to delete cannon printer MG5760 from control panel and reset if up from the Canon Website and reinstall on Windows 10 OS. Unfortunately it's coming up with an error Code:5,156,60 when I try to scan from my computer. I need help as I have misplaced my Canon CD. I've tried everything. It doesn't acknowledge when the cable is in. I want all my features back again and be able to print both wireless and plugged in. Can someone send me the link with the instructions please? I am in Australia.

Thank you

Re: Canon MG5760

Danny — Wed, 11 Jul 2018 12:34:12 GMT

Hi, Amber50ishau!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

We were, however, easily able to find what you needed at Canon Australia's web site. Just click HERE to find the drivers and software corresponding to your printer.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive further support directly from Canon USA.

Thanks for choosing Canon!

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