topic pixma mx 870 wont display que in Desktop Inkjet Printers

pixma mx 870 wont display que

ferric — Wed, 05 Dec 2018 00:53:47 GMT

Printer works fine but can't get the que to display- using mac

Re: pixma mx 870 wont display que

ArthurJ — Wed, 05 Dec 2018 14:59:22 GMT

Hi ferric,

So that we can best assist you, please let us know what version Macintosh is installed on your computer?

We look forward to your reply.

Re: pixma mx 870 wont display que

ferric — Wed, 05 Dec 2018 15:06:36 GMT

Mac 10.6.8

Re: pixma mx 870 wont display que

ArthurJ — Wed, 05 Dec 2018 16:29:48 GMT

Hi ferric,

Please go to Apple menu, select System Preferences, click on Print & Fax. Once you are in Print & fax, click the plus sign icon (next to the minus sign) to begin adding a new print queue.

A window will appear listing all printers directly connected to your Mac or available via your network. You should see the your printer listed. If the MX870 is connected wirelessly it will be listed as MX870 Series IJ Network. If the printer is connected via a USB cord it will be listed as MX870 Series USB.

Click once on the MX870 printer to select it. Wait a few seconds while a conversation occurs between your Mac and the printer. Once the conversation is complete, then the printer driver will be selected and listed at the bottom of this window. Once the “Add” button becomes active, click it.

You’ll be taken back to the printer list in Print & Fax. You should see the MX870on this list now and be able to acces the print queue. Close this window by clicking the red dot.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: pixma mx 870 wont display que

ferric — Wed, 05 Dec 2018 17:00:44 GMT

I believe followed directions and que displays but with out jobs present -also no printer icon in toolbar

Re: pixma mx 870 wont display que

ArthurJ — Wed, 05 Dec 2018 17:48:21 GMT

Hi ferric,

Just to confirm, when you go to print, the pages will print but the print queue does not disply while the print job is active. Is that correct?

Re: pixma mx 870 wont display que

ferric — Wed, 05 Dec 2018 20:48:06 GMT

yes -This is where I could display que