topic Can't find my printer model on the list when connecting to my Chromebook via USB in Desktop Inkjet Printers

Can't find my printer model on the list when connecting to my Chromebook via USB

ashley1029 — Mon, 26 Nov 2018 00:51:15 GMT

I know that my printer's model is the TS3122 but that is not one of the options in the list of possible models when I am trying to connect to the Chromebook. I see the type of printer so I click on it and when I am directed to the next step, it asks what manufacturer and model it is. I select Canon but the model I included above is not an option. Help, please!

Re: Can't find my printer model on the list when connecting to my Chromebook via USB

Leroy2 — Thu, 29 Nov 2018 22:06:01 GMT

I just bought the same model, PIXMA 31220, I've registered it and downloaded new drivers connected with usb cable and stll can't print with it. It must have problem with Windows 10. No answer for you but to wish you good luck.

Re: Can't find my printer model on the list when connecting to my Chromebook via USB

Patrick — Fri, 30 Nov 2018 14:02:40 GMT

Hi ashley1029,

Please set up your PIXMA TS3122 for wireless use first, then connect to your Chromebook. You can use a mobile device to do this. To set up your PIXMA TS3122 for wireless use with your mobile device, please use the appropriate link below:

(for use with iOS) https://www.youtube.com/watch?v=KYYaQw8D940

(for use with Android) https://www.youtube.com/watch?v=8cap4m_PSgM

For more information, please use the following link:

https://ugp01.c-ij.com/ij/webmanual/WebPortal/PTL/ptl-setup.html?lng=en&type=setup&mdl=TS3122&area=us&os=c